Operations Supervisor

2 weeks ago


Hawthorne, New Jersey, United States Grand Fitness Mgmt, LLC Full time
Position Overview

About Us:

Grand Fitness Mgmt, LLC is a prominent franchisee of Planet Fitness, dedicated to operating numerous fitness centers that prioritize a positive and inclusive atmosphere for all members.

Your Role:

The Assistant Manager plays a crucial role in supporting the General Manager in overseeing daily operations of the fitness center, ensuring that all members experience a welcoming and supportive environment. This position involves leading a team with enthusiasm and providing ongoing training and development to enhance employee performance.

Key Responsibilities:

  • Deliver an outstanding experience to members, guests, and team members.
  • Manage and organize the shift schedules for staff.
  • Assist in the recruitment and onboarding of new team members.
  • Provide training for both new and existing employees on club operations.
  • Effectively handle conflicts and provide resolutions.
  • Delegate tasks to staff and ensure adherence to company policies and procedures.
  • Monitor team performance and communicate feedback to management and staff.
  • Oversee inventory management for club operations.
  • Process retail transactions accurately and work towards achieving sales targets.
  • Guide team members through performance management processes.

Qualifications:

  • 1-2 years of experience in a management or supervisory role.
  • Must be at least 18 years old.
  • High school diploma or GED is required.
  • Willingness to obtain CPR/AED certification (training provided).
  • Excellent customer service and problem-solving skills.
  • Strong verbal and written communication abilities.
  • Basic proficiency in computer applications (Microsoft Office).
  • Ability to lift up to 50 pounds and stand or walk for extended periods.
  • Successful completion of a background check is required.

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