MIDWEST REGIONAL OPERATIONS MANAGER

2 weeks ago


Chicago, Illinois, United States Compass Group USA Full time
MIDWEST REGIONAL OPERATIONS MANAGER - Compass Group USA

Position Overview:
As the Regional Operations Manager, you will spearhead strategic initiatives for the Midwest region, ensuring that unit leaders align with corporate, regional, and financial objectives. Your role will encompass the overall management, expansion, and profitability of the region.

Key Responsibilities:
  • Direct and oversee operations of assigned accounts to meet Key Performance Indicators.
  • Establish clear priorities and strategies for the team.
  • Develop and implement policies and procedures to maximize revenue from existing accounts.
  • Support the creation and execution of programs that meet client needs and regulatory standards.
  • Engage in the sales process to secure new business opportunities.
  • Monitor financial performance to ensure adherence to budgetary goals.
  • Foster and motivate a high-performing management team to achieve corporate objectives.
  • Maintain strong relationships with clients to ensure satisfaction and retention.
  • Address and resolve escalated client and employee concerns.
  • Conduct performance evaluations and ensure compliance with corporate policies.
  • Participate in site visits to uphold company standards.
  • Train and develop management personnel to enhance team morale and efficiency.

Preferred Qualifications:
  • Bachelor's degree in Business or a related field, or equivalent experience.
  • Proven experience managing a team of six or more at the managerial level.
  • Minimum of two years in multi-unit foodservice management with a managed volume exceeding $3 million.
  • Demonstrated success in driving customer satisfaction.
  • Ability to thrive in a dynamic, fast-paced, and P&L focused environment.
  • Exceptional mentoring and team development skills.
  • Strong written and verbal communication abilities.

Company Commitment:
Compass Group USA is dedicated to fostering an inclusive environment for all applicants and associates, ensuring fair treatment based on abilities and experience. We encourage qualified candidates from diverse backgrounds to apply.

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