Account Manager
3 days ago
GrowthAssistant is a leading staffing and recruiting company dedicated to delivering world-class talent to fast-growth companies from the Philippines. Our mission is to empower businesses to scale faster, smarter, and more affordably by providing exceptional talent solutions.
Job SummaryWe are seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will be responsible for owning a large book of business, leading the process for inbound expansions, QBRs, proactive expansion strategy, and more. This is a unique opportunity to be part of a growing company and contribute to the evolution of our strategy.
Key ResponsibilitiesExpansion & Growth- Identify and pursue opportunities for upselling and cross-selling additional features, services, or products.
- Develop and present proposals for expansion based on client needs and business objectives.
- Collaborate with the sales team to drive account growth and increase revenue.
- Lead the onboarding process for new clients, ensuring a smooth transition from sales to operational use.
- Collaborate with Recruiting and clients to understand their business objectives and tailor the implementation plan accordingly.
- Collaborate with our GA Success team to provide comprehensive training and support during the implementation phase to ensure the successful adoption of our solutions.
- Act as the client's voice within GrowthAssistant, providing feedback to the Recruiting and GA Success teams to drive continuous improvement.
- Advocate for clients' needs and ensure they receive the support and resources necessary to achieve their goals.
- Serve as the primary point of contact for clients, addressing any issues or concerns promptly and effectively.
- Conduct regular check-ins and quarterly business reviews to assess client satisfaction and identify areas for improvement.
- Build and maintain strong relationships with key stakeholders within client organizations.
- Experience closing business and owning the relationship with key customers.
- 2-3 years of experience owning a large book of business.
- Experience with account prioritization.
- Experience in staffing or marketing a big plus.
- Excellent communication, presentation, and interpersonal skills.
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401k w/ match.
- Flexible paid time off.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
GrowthAssistant is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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