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Account Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced professional to join our Global Business Development team at Esri. As an Account Manager, you will play a critical role in identifying and implementing strategies to improve the challenges organizations face, working closely with a team that helps new and existing customers optimize and expand adoption of Esri technology.
Key Responsibilities
- Build Relationships
- Prospect, develop, and implement location strategies for organizations, maintaining a healthy pipeline of business growth opportunities for new and existing customers.
- Leverage industry knowledge and its relevance to the application of GIS to identify key stakeholders and business drivers for an organization.
- Understand Our Customers
- Demonstrate industry knowledge and its relevance to the application of GIS to understand customer budgeting and acquisition processes.
- Use solution selling skills to understand the needs and business challenges of customers.
- Learn and Grow
- Clearly articulate the strength and value of Esri technology as it relates to various industries.
- Consistently conduct research and pursue professional development to anticipate customer needs.
- Deliver Results
- Successfully execute the account management and sales processes for all opportunities.
- Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
- Collaborate with Others
- Leverage your domain knowledge when working with teams across Esri to define and execute account strategies.
- Be motivated and resourceful and take initiative to resolve issues.
Requirements
- 1+ years of enterprise sales and/or relevant consulting or program management experience.
- Understanding of GIS, Esri technology, and various industries as they relate to one another.
- Experience creating partnerships, and establishing yourself as a trusted advisor with customers.
- Understanding of account planning and opportunity strategy creation.
- Demonstrated knowledge of various industries and new technology trends and the ability to translate this into solutions for customers.
- Able to negotiate, present, and support visual storytelling across all levels of an organization.
- Ability to travel domestically or internationally 25-50%.
- Bachelors in GIS, business administration, or a related field.
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the United States.
Recommended Qualifications
- Experience managing the sales life cycle.
- General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations.
- Knowledge of industry fiscal year, budgeting, and procurement cycles.
- Masters in GIS, business administration, or a related field.
About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their lifes best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.