Family Support Specialist

2 weeks ago

WilkesBarre Pennsylvania, United States Catholic Social Services of the Diocese of Scranton Full time
Job Overview


The Family Education Support Program (FESP) is a focused, short-term intervention initiative designed to assist families facing crises where at least one child is at risk of being separated from their guardians due to various forms of abuse (including physical, emotional, sexual, or psychological), neglect, conflicts within the parent-child relationship, or overall family instability.

The primary objective of this program is to maintain family unity while ensuring the safety of children and equipping families with essential skills for successful cohabitation.

The FESP Specialist is responsible for managing a limited caseload, initially handling no more than 5 cases that require intensive support, with the capacity to oversee up to 8 cases that have progressed beyond the initial service needs.

This role allows for a flexible work schedule, enabling the specialist to be available to families during their times of need or when they are facing challenges.

The FESP Specialist will implement an agency-approved evidence-based parenting curriculum and utilize the NCFAS framework in crafting the case service plan.

Key Responsibilities

  • Administrative Duties


Complies with established regulations, policies, and procedures of the agency and its specific components.


Participates in seminars, workshops, and training sessions to enhance professional skills and job performance as directed by the supervisor, subject to the approval of the Program Manager.


Acts in an advisory capacity to other professionals in specialized areas through participation in conferences and meetings aimed at diagnosis and treatment planning.


Explains agency programs, policies, and procedures to individuals, groups, and other agencies as assigned by the Program Manager.


  • Case Management


Collaborates closely with educational institutions, social service agencies, healthcare facilities, and community resources to address client needs and assists clients in accessing available resources.


Maintains accurate documentation and record-keeping as required by specific agency programs in a timely manner as directed by the supervisor.


  • Direct Service


Engages with the Juvenile Court, Probation System, educational institutions, and other relevant systems to facilitate the referral and feedback processes.


Collects necessary information from clients, families, and significant others to identify social, economic, health, or physical challenges, assisting clients in obtaining a diverse range of services and treatments.


Provides direct clinical, advocacy, and supportive services to individual clients, their families, and significant others to help them achieve a more satisfactory adjustment to their specific challenges, including individual, family, and group therapy.


  • Supervision

This position will report to the Program Supervisor for guidance, oversight, monitoring, and evaluation of job performance within this classification.

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