Client Support Representative
1 week ago
The Client Support Representative plays a crucial role in providing exceptional support to our customers, ensuring their needs are met and satisfaction is achieved. This position involves addressing customer inquiries, resolving issues, and offering detailed information about our services and products.
Key Responsibilities- Address Customer Inquiries: Manage incoming communications through calls, emails, and live chat, ensuring a professional and prompt response.
- Resolve Customer Concerns: Assess customer needs, clarify details, and deliver effective solutions to ensure timely resolution of issues.
- Order Assistance: Support customers in placing orders, tracking deliveries, and handling returns or exchanges.
- Record Keeping: Maintain accurate records of customer interactions and actions taken within the service database.
- Follow-Up Communications: Engage in follow-up discussions with customers to confirm issue resolution and satisfaction with the service provided.
- Collaborative Efforts: Partner with team members and other departments to address complex customer issues and enhance the overall customer experience.
- High school diploma or equivalent.
- Exceptional verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively.
- Familiarity with customer service software, CRM systems, and Microsoft Office.
- Demonstrated patience and empathy in customer interactions.
- Competitive salary with performance-related bonuses.
- Comprehensive health, dental, and vision coverage.
- 401(k) retirement plan with company matching.
- Paid time off and holiday benefits.
- Opportunities for professional growth and development.
-
Client Support Associate
5 days ago
Philadelphia, Pennsylvania, United States RPI Philadelphia Full timeJob DescriptionRPI Philadelphia is a leading provider of innovative solutions and services to businesses. We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative.Job Summary:The Client Support Representative will play a critical role in increasing awareness for our company and its solutions while...
-
Client Support Associate
18 hours ago
Philadelphia, Pennsylvania, United States RPI Philadelphia Full timeAbout RPI PhiladelphiaRPI Philadelphia is a leading provider of innovative solutions and services to businesses. We strive to deliver exceptional client experiences and build strong relationships with our clients.Job SummaryWe are seeking a highly motivated and customer-focused Client Support Representative to join our team. The successful candidate will be...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Pyramid Consulting, Inc Full timeWe are currently seeking a skilled Customer Service Representative to join our team. This role is a contract position with the potential for long-term engagement. The successful candidate will play a vital role in delivering exceptional service to our clients.Position Overview:The ideal candidate will possess a strong background in customer-facing roles,...
-
Client Support Specialist
4 days ago
Philadelphia, Pennsylvania, United States KOP Solutions, Inc Full timeJob DescriptionWe are seeking a highly motivated and talented individual to fill the entry-level Client Support role in our branch office as part of our Client Support team. Through extensive hands-on training, personal mentorship, and professional growth opportunities, we develop our entry-level Client Support and Sales Associates through our account...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Reef Technology Inc. Full timeCustomer Service Representative (Full-Time)Location: Philadelphia, Pennsylvania, United StatesDepartment: Parking OperationsEmployment Type: Full-TimeAbout UsREEF is dedicated to transforming urban environments into vibrant community hubs that generate employment opportunities and provide essential goods, services, and experiences. As the largest operator of...
-
Bilingual Client Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Leandro Porciuncula-Farmers Insurance Agency Full timeBilingual Customer Service Representative RoleWe are looking for a dedicated bilingual customer service representative to become a part of our growing team at Leandro Porciuncula-Farmers Insurance Agency. The successful candidate will play a crucial role in delivering outstanding support to our clients, managing policy adjustments, keeping up-to-date with...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Sociaxe Full timeJob OverviewPosition: Customer Service RepresentativeCompany: SociaxeAbout Sociaxe:Sociaxe is an innovative digital marketing firm focused on enhancing brand visibility through social media management, brand strategy, influencer partnerships, and content creation. Our mission is to help brands effectively communicate their message, engage their target...
-
Client Services Representative
2 weeks ago
Philadelphia, Pennsylvania, United States The Salvation Army Eastern Territory Full timeOverview:Position: Client Services RepresentativeLocation/Dept.: Community Engagement CenterAvailability: ImmediateSchedule: Part-Time (up to 19 hours weekly) and Full-Time (up to 40 hours weekly). Flexibility to work evenings and weekends is essential to support ongoing operations.Reporting Relationship: Customer Experience SupervisorSalary Grade: $13.91...
-
Client Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Horizon House Full timeHorizon House is an Equal Opportunity Employer (M/F/Veteran/Disability/Sexual Orientation/Gender Identity).Position: Client Support Specialist (RTFA)County: Philadelphia County, PAEmployment Type: Full TimeLocation: 2607-CBH/DHS:S. 42nd StreetSchedule: Monday-Friday (9am-5pm)Job Overview:Horizon House, Inc. is a well-respected provider of services aimed at...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Enterprise Holdings Full timeImmediate Openings AvailableWe are seeking dedicated individuals to join our team in a vital customer support role.Key Responsibilities:1. Collaborate effectively with shuttle operators, service representatives, return agents, and management to maintain optimal vehicle availability.2. Greet and assist customers as they arrive at our facility, ensuring a...
-
Client Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States AutoFi Full timeCustomer Support Representative (Remote)About AutoFi: Established in 2015, AutoFi is a leading e-commerce software platform that bridges the gap between auto dealers and a network of lenders, enabling car buyers to complete their vehicle purchase and financing entirely online. Our goal is to set the benchmark for the checkout experience in online vehicle...
-
Service Support Representative
1 week ago
Philadelphia, Pennsylvania, United States SI Busineess Solutions Full timeJoin Our Growing Team at SI Business SolutionsAt SI Business Solutions, we are dedicated to enhancing our partnerships with Telecom clients. As we expand our operations, we are looking for motivated individuals to become part of our dynamic team.About the Role:As a Customer Service Representative, you will play a crucial role in maintaining and developing...
-
Customer Support Representative
2 weeks ago
Philadelphia, Pennsylvania, United States Curate Corp Voice Full timePosition OverviewJob Title: Customer Support RepresentativeDepartment: Client RelationsReports To: Customer Support SupervisorEmployment Type: Full-TimeRole SummaryCurate Corp Voice is on the lookout for a compassionate and skilled Customer Support Representative to enhance our team. The successful candidate will possess outstanding communication abilities,...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Fresh Form Draft Full timeClient Support SpecialistDepartment: Fresh Form Draft Employment Type: Full Time Compensation: $24.00 / hour OverviewThe Client Support Specialist plays a crucial role in delivering exceptional customer service and ensuring client satisfaction. This position requires responding to client inquiries, addressing concerns, and providing detailed information...
-
Client Support Specialist
3 days ago
Philadelphia, Pennsylvania, United States Women Against Abuse Full timeJob SummaryWe are seeking a dedicated and compassionate Client Support Specialist to join our team at Women Against Abuse. As a key member of our advocacy team, you will play a vital role in providing a safe and supportive environment for clients.Key ResponsibilitiesClient Support: Provide a welcoming environment for clients, including welcoming new...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Insight Global Full timePosition Overview:A nonprofit organization is seeking a dedicated Support Coordinator. The Support Coordinator will assist individuals of all ages (3+) in crafting plans that ensure their needs and preferences are prioritized while enhancing their life opportunities. This role involves aiding in the selection of services and supports, orchestrating the...
-
Client Service Representative
3 days ago
Philadelphia, Pennsylvania, United States Art City Vets Full timeJob Description**Job Summary:**We are seeking a highly skilled and motivated Client Service Representative to join our team at Art City Vets. As a key member of our hospital staff, you will be responsible for providing exceptional client service, administrative support, and promoting our hospital's services and products.Key Responsibilities:Client Service:...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Clarivate Analytics Full timePosition Overview: We are seeking a Client Support Specialist to become a vital member of our IPfolio Premium Service team. In this role, you will leverage IPfolio's standard product features and configuration tools to promptly address system challenges faced by our clients. Qualifications: The ideal candidate will possess:A bachelor's degree in a computer...
-
Client Support Specialist
1 week ago
Philadelphia, Pennsylvania, United States Ideaboxpro Full timeJob OverviewClient Support Specialist - Become a Key Player at IdeaboxproAt Ideaboxpro, we thrive on innovation and creativity, and we are in search of a passionate and motivated Client Support Specialist to enhance our team. As a prominent player in our field, we prioritize delivering state-of-the-art solutions while nurturing an environment where your...
-
Client Support Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Innova Solutions Full timeInnova Solutions is actively seeking a Client Support Specialist.Position Type: ContractDuration: 3+ MonthsLocation: RemoteRole Overview:As a Client Support Specialist, your responsibilities will include:· Managing incoming calls· Effectively conveying intricate information over the phone· Navigating various systems· Delivering appropriate solutions to...