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Client Support Associate

2 months ago

Philadelphia, Pennsylvania, United States RPI Philadelphia Full time
Job Description

RPI Philadelphia is a leading provider of innovative solutions and services to businesses. We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative.

Job Summary:

The Client Support Representative will play a critical role in increasing awareness for our company and its solutions while delivering strategic, consistent messaging to all audiences. This position requires excellent communication and interpersonal skills, as well as the ability to build strong relationships with customers and colleagues.

Key Responsibilities:

  • Interact with potential customers to educate them on our products and services
  • Build and maintain relationships with customers through effective communication and problem-solving skills
  • Answer questions and provide information about our services and solutions
  • Participate in regular meetings with the Client Support team to develop strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions to stay up-to-date on new products, services, and sales promotions
  • Process customer orders efficiently and accurately

Requirements:

  • 0-2 years of experience in a customer-facing role
  • High School Diploma or equivalent
  • College Degree preferred but not required
  • Strong communication and interpersonal skills
  • Able to handle multiple responsibilities with versatility

What We Offer:

  • A positive and diverse work culture
  • Opportunities for career advancement
  • A consistent schedule and job security
  • Travel opportunities and company events

About Us:

RPI Philadelphia is a dynamic and growing company that values its employees and customers. We are committed to delivering exceptional service and solutions to our clients, and we are seeking a talented individual to join our team.