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Client Support Specialist

2 months ago

Philadelphia, Pennsylvania, United States Innova Solutions Full time

Innova Solutions is actively seeking a Client Support Specialist.

Position Type: Contract

Duration: 3+ Months

Location: Remote

Role Overview:

As a Client Support Specialist, your responsibilities will include:

· Managing incoming calls
· Effectively conveying intricate information over the phone
· Navigating various systems
· Delivering appropriate solutions to clients

Qualifications:

· Minimum of 1 year experience in a Call Center Customer Service role (Inbound calls)
· High School Diploma or GED with at least 2 years of customer service experience
· Experience in the healthcare sector is preferred

We encourage qualified candidates to APPLY NOW for immediate consideration. We are conducting interviews to fill this and other similar roles. If this position does not align with your career goals, we offer a referral bonus program for successful placements, subject to program guidelines. ASK ME HOW.

Compensation and Benefits:

Pay Range: Between $15 per hour and $20 per hour
Note: The pay range offered to a successful candidate will be determined based on various factors, including education, work experience, job location, specific duties, and certifications.

Benefits: Innova Solutions provides benefits (based on eligibility) that may include: Medical and pharmacy coverage, Dental and vision insurance, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident and Critical Illness coverage, Pre-paid legal and ID theft protection, Sick leave, and other types of paid leave as required by law, Employee Assistance Program (EAP).

About Innova Solutions: Established in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals globally and reports an annual revenue nearing $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we provide strategic technology and business transformation solutions to our clients, empowering them to excel in their respective fields.

Recent Recognitions:

  • Ranked as one of the largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
  • Recipient of the ClearlyRated Client Diamond Award (2020)
  • One of the largest certified MBE companies in the NMSDC Network (2022)
  • Advanced Tier Services partner with AWS and Gold with MS

Innova Solutions is an Equal Opportunity Employer and prohibits any form of unlawful discrimination and harassment. We are committed to providing a work environment free from discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws. We encourage all interested and qualified candidates to apply for employment opportunities.