Technical Service Specialist
2 weeks ago
About Us:
We are a distinguished provider of maintenance and emergency service solutions for all types of uninterruptible power supply (UPS) systems. Our operations span across North America, focusing on the support of legacy UPS equipment through our vast inventory of hard-to-find OEM components. Our innovative software optimizes power management, ensuring effective and proactive maintenance.
Why Work With Us?
Become part of a rapidly growing company recognized as one of the leading workplaces in the industry.
Join a family-owned enterprise with a significant presence both nationally and internationally, celebrated for its cutting-edge solutions in critical power maintenance.
Contribute to a firm that serves more Fortune 500 clients in our field than any other independent provider.
Benefit from our extensive expertise and industry-leading infrastructure developed over more than four decades.
Key Responsibilities:
- Analyze, test, and troubleshoot intricate UPS system challenges.
- Install, update, manage, and maintain UPS software.
- Diagnose and execute repairs on UPS systems.
- Provide technical assistance and problem resolution to clients.
- Adapt to evolving field conditions with strong communication and interpersonal skills.
Preferred Qualifications:
Experience with UPS manufacturers such as Liebert, Powerware, MGE, APC, Chloride, Mitsubishi, or Toshiba.
Benefits:
- Comprehensive in-house and field training.
- Full benefits package, including medical, dental, and vision coverage.
- Paid time off and several paid holidays.
- Health Savings Account and company-sponsored STD/LTD/Life/AD&D.
- Supplemental plans for critical illness, accident, and life/AD&D.
- Competitive salary with opportunities for overtime.
- Company vehicle program through a fleet services provider.
- 401(k) plan with a generous employer match based on tenure.
- Career stability in a growing industry.
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