Homeless Services Coordinator

7 days ago


Madison, Wisconsin, United States Porchlight Full time
About the Role

Porchlight is seeking a dedicated and compassionate individual to join our team as a Shelter Assistant. In this role, you will play a vital part in providing essential support services to individuals experiencing homelessness.

Key Responsibilities
  • Front-Line Services: Provide a welcoming environment for guests, including greeting, orienting, and answering questions.
  • Team Collaboration: Work effectively with the shelter team to maintain open communication, consult on guest needs, and engage in shared decision-making.
  • Guest Support: Treat guests with respect and professionalism, practicing active listening, preserving confidentiality, and maintaining patience in challenging situations.
  • Emergency Response: Identify and intervene productively in emergency situations, including medical emergencies, mental health crises, and interpersonal conflicts.
  • Documentation: Maintain thorough and timely documentation of incidents, guest situations, and services provided.
  • Referrals and Resources: Provide guests with referrals to and information about social services, housing, and other programs and resources.
Requirements
  • Desired Qualifications: Genuine desire to work with people experiencing homelessness, including those with mental illness and/or chemical dependency.
  • Communication Skills: Ability to communicate and work effectively with staff and guests from various backgrounds.
  • Professional Boundaries: Maintain appropriate professional boundaries with guests, including refraining from engaging in social relationships or exchanging money/goods.
  • Physical Demands: Ability to lift 25 pounds, work in an indoor environment, and perform tasks that require sitting, standing, kneeling, walking, bending, and reaching.
About Porchlight

Porchlight is a dedicated nonprofit organization working to reduce homelessness in Dane County, WI. We offer essential support services, including emergency shelter, housing assistance, and advocacy.



  • Madison, Wisconsin, United States Porchlight, Inc. Full time

    Job SummaryPorchlight, Inc. is seeking a highly motivated and compassionate Case Manager to join our team at the Safe Haven Day Resource Center. As a key member of our staff, you will play a vital role in providing essential support services to individuals experiencing homelessness.Key ResponsibilitiesIntake and AssessmentConduct thorough assessments of...


  • Madison, Wisconsin, United States The Salvation Army Full time

    Job Summary:The Salvation Army is seeking a Part-Time Intake Coordinator to join our team. As an Intake Worker, you will play a critical role in providing essential services to homeless individuals and families.Key Responsibilities:Pre-screen homeless individuals and families for program eligibility through in-person and phone interviews.Provide linkages...


  • Madison, Wisconsin, United States The Salvation Army Full time

    Job Summary:The Salvation Army is seeking a Part-Time Intake Coordinator to join our team. As an Intake Worker, you will play a critical role in providing essential services to homeless individuals and families.Key Responsibilities:Pre-screen homeless individuals and families for program eligibility through in-person and phone interviews.Provide linkages...


  • Madison, Wisconsin, United States Porchlight Full time

    Position OverviewThe Supportive Housing Coordinator plays a vital role in delivering tailored information and referral services to individuals residing in the shelter, while ensuring comprehensive documentation for all clients. This position involves engaging with both new and returning clients to assist them in securing stable housing solutions.Key...


  • Madison, Wisconsin, United States Porchlight Full time

    Position OverviewThe Veterans Transitional Housing Program (VTHP) Case Manager is responsible for delivering essential support services to participants, aimed at addressing various barriers such as financial, personal, health, and employment challenges. The Case Manager collaborates with each Veteran to formulate a personalized service plan that fosters...


  • Madison, Wisconsin, United States Porchlight, Inc. Full time

    Job OverviewPosition SummaryThe Case Manager for the Veterans Transitional Housing Program (VTHP) is responsible for delivering essential support services aimed at helping participants navigate various challenges, including financial, personal, health, and employment barriers. This role involves developing tailored service plans for each Veteran, fostering...


  • Madison, Wisconsin, United States The QTI Group Full time

    Overview: The QTI Group is collaborating with a community-focused organization dedicated to addressing homelessness in the region. They are in search of a Resident Support Coordinator to become an integral part of their team. The Resident Support Coordinator will be the main point of contact for engaging with both potential and current residents at...


  • Madison, Wisconsin, United States Catholiccharitiesofmadison Full time

    **Position Overview:** **Under the guidance of the Program Director, the Client Support and Safety Coordinator (CSSC) fosters and nurtures supportive relationships with clients, assisting them in accessing necessary services and resources while ensuring a secure environment for everyone.** **This part-time role requires availability from 8 AM to 5 PM,...


  • Madison, Wisconsin, United States Catholiccharitiesofmadison Full time

    Job SummaryCatholic Charities of Madison is seeking a highly skilled Guest Services and Security Specialist to join our team. As a key member of our staff, you will be responsible for developing and maintaining trusting relationships with guests, ensuring a safe and secure environment, and providing exceptional customer service.Key ResponsibilitiesBuild and...


  • Madison, Wisconsin, United States Catholiccharitiesofmadison Full time

    Job SummaryCatholic Charities of Madison is seeking a highly skilled Guest Services and Security Specialist to join our team. As a key member of our staff, you will be responsible for developing and maintaining trusting relationships with guests, ensuring a safe and secure environment, and providing exceptional customer service.Key ResponsibilitiesBuild and...


  • Madison, Wisconsin, United States BelAir Cantina Full time

    About the RoleThe To-Go Specialist position is a key role in our restaurant operations, responsible for ensuring a seamless and efficient to-go food experience for our guests. This involves coordinating with our kitchen team to prepare and deliver high-quality food and beverages to our customers in a timely manner.Key ResponsibilitiesOrder Taking and...


  • Madison, Wisconsin, United States Agiliti Health Full time

    Job Summary:The Technical Services Coordinator is a key member of the Agiliti Health team, responsible for overseeing and coordinating the biomedical and field service technicians assigned to a designated location. This role ensures that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired, and...


  • Madison, Wisconsin, United States Compass Group USA Full time

    About the RoleWe are seeking a highly organized and detail-oriented Catering Captain to join our team at Compass Group USA. As a Catering Captain, you will be responsible for coordinating catering staff schedules, preparing and serving food at scheduled functions, and ensuring that all events are delivered, served, and cleared in a timely fashion.Key...


  • Madison, Wisconsin, United States ALL Family of Companies Full time

    Position Overview:We are seeking a dedicated Parts & Service Department Administrator to join our dynamic team at ALL Family of Companies. This role is essential in ensuring the smooth operation of our parts and service department.Key Responsibilities:- Manage inventory levels and coordinate parts supply.- Provide administrative support to the service team.-...


  • Madison, Wisconsin, United States ABR Employment Services Full time

    Staffing Coordinator Role at ABR Employment ServicesBecome a Key Player as a Staffing CoordinatorAre you passionate about enhancing staffing solutions? ABR Employment Services is on the lookout for a motivated and detail-oriented Staffing Coordinator who is proficient in Spanish to join our committed team. In this pivotal role, you will support our Talent...


  • Madison, Wisconsin, United States First Choice Dental Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at First Choice Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing schedules, and ensuring seamless communication between patients and our clinical team.Key...


  • Madison, Wisconsin, United States Nystrom & Associates, Ltd. Full time

    Position OverviewAs a Client Services Coordinator at Nystrom & Associates, Ltd., you will serve as the initial point of contact for our clients. Your role is crucial in ensuring a welcoming and efficient experience for all individuals seeking our services.Key ResponsibilitiesCommunication: Answer incoming calls with professionalism and warmth, ensuring that...


  • Madison, Wisconsin, United States Oakwood Village Full time

    Join Our Team at Oakwood VillageOakwood Village is seeking dedicated individuals to become part of our Prairie Ridge senior living community as a Care Coordinator.Role Overview:The Care Coordinator plays a vital role in delivering both direct and indirect nursing care to residents during their admission and discharge processes. This position reports directly...


  • Madison, Wisconsin, United States Oakwood Village Full time

    Join Our Team at Oakwood VillageOakwood Village is seeking dedicated individuals to become part of our Prairie Ridge senior living community as a Care Coordinator.Role Overview:The Care Coordinator plays a crucial role in delivering both direct and indirect nursing care to residents transitioning into and out of our facility. This position reports directly...


  • Madison, Wisconsin, United States Dawes Rigging & Crane Rental, Inc Full time

    Job OverviewDawes Rigging & Crane Rental, Inc.Parts & Service Department CoordinatorLocation: Madison, WI Position SummaryDawes Rigging & Crane Rental, Inc., situated in Madison, WI, is in search of a Parts & Service Department Coordinator who possesses strong general office capabilities. This is a full-time, non-exempt role that comes with a comprehensive...