Inside Sales Team Member
1 week ago
We are seeking a highly motivated and customer-focused Inside Sales Team Member to join our team at Tarter Farm and Ranch. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing exceptional customer service.
Key Responsibilities- Customer Relationship Management:
- Develop and maintain strong relationships with customers by understanding their needs and providing product recommendations.
- Assist with resolving customer issues, managing expectations, and ensuring a positive customer experience.
- Order Management:
- Process orders accurately and efficiently in the system, ensuring all details are correct and timelines are met.
- Coordinate with the production, logistics, and shipping departments to ensure on-time delivery of products.
- Follow up with customers on order status, shipping details, and delivery schedules.
- Sales Support:
- Assist the outside sales team by providing product information, pricing, and other relevant details as needed.
- Collaborate with the marketing and product teams to support promotional activities and campaigns.
- Actively participate in sales meetings, providing insights and updates on customer trends and needs.
- Reporting & Documentation:
- Maintain accurate records of customer interactions, sales activities, and order details in the CRM system.
- Prepare and submit sales reports, forecasts, and any other documentation as required by the Sales Manager.
- Strong Customer Service and Sales Skills: A strong customer service and sales-oriented mindset, with a focus on problem-solving and relationship-building.
- Excellent Communication Skills: Excellent communication and interpersonal skills, both written and verbal.
- Ability to Multitask: Ability to multitask, prioritize, and manage time effectively in a fast-paced office environment.
- Technical Skills: Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
- Industry Knowledge: Knowledge of farm and ranch equipment is a plus, but not required; willingness to learn is essential.
- Education and Experience: High school diploma or equivalent; a Bachelor's degree in Business, Sales, or a related field is preferred but not required.
- Minimum of 1-2 Years of Experience: Minimum of 1-2 years of experience in customer service, inside sales, or a related field.
- Competitive Salary: Competitive base salary with performance-based incentives.
- Comprehensive Benefits Package: Comprehensive benefits package, including health, dental, vision, and life insurance.
- Paid Time Off: Paid Time Off (PTO).
- 401(k) with Company Match: 401(k) with company match.
- Opportunities for Growth: Opportunities for professional growth and development within the company.
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