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Front Office Coordinator

2 months ago

Sterling Heights, Michigan, United States Patient First Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Patient First. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Registration and Check-in: Assist patients with registration and check-in processes, ensuring accurate and timely completion of necessary paperwork.
  • Front Office Operations: Manage front office operations, including answering phones, responding to patient inquiries, and maintaining a clean and organized workspace.
  • Communication and Customer Service: Provide excellent communication and customer service skills to patients, physicians, and staff, ensuring a positive and respectful experience.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and scanning documents, as well as maintaining accurate records and reports.
  • Team Collaboration: Collaborate with other team members to ensure seamless patient care and efficient office operations.
Requirements
  • Education and Experience: High school graduate or equivalent required; minimum one year of clerical experience preferred.
  • Skills and Abilities: Excellent communication, organizational, and time management skills; ability to multitask and prioritize tasks; basic typing skills required.
  • Physical Demands: Ability to sit, stand, and walk for up to 7 hours at a time; ability to lift up to 25 pounds.