Patient Service Representative

3 weeks ago


Sterling Heights, Michigan, United States Washington Radiology Full time

Job Summary

Washington Radiology is seeking a highly skilled Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support in a fast-paced medical environment.

Key Responsibilities

  • Register patients accurately and efficiently, including demographic and insurance information.
  • Process paperwork and maintain confidentiality.
  • Collect patient payments and explain benefits as needed.
  • Schedule and reschedule patients as necessary.
  • Generate daily invoices and reconcile payments.

Requirements

  • High school diploma or equivalent.
  • Two years of healthcare registration or customer service experience preferred.
  • Basic knowledge of cash handling and medical terminology.
  • Ability to read, write, and comprehend simple instructions.
  • Ability to apply common sense understanding to carry out detailed instructions.

Why Washington Radiology?

  • A Great Place to Work for the third year in a row.
  • Competitive benefits, including medical, dental, vision, 401k, and PTO.

About Us

At Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion, and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve.



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