Program Coordinator, Transitional Housing Initiative

2 weeks ago

Washington, Washington, D.C., United States Helios HR Full time
Job Overview

Helios HR is seeking a dedicated Program Manager for our Supported Employment Transitional Housing Initiative.


About Helios HR
Helios HR is committed to empowering individuals and fostering recovery for underserved populations. Our comprehensive services address both immediate and long-term needs, helping individuals achieve stability in housing, employment, and overall well-being.


The Program Manager will be responsible for overseeing the daily operations, managing staff, and strategically implementing a program aimed at assisting individuals in securing and maintaining employment while they pursue permanent housing solutions. This role is crucial in ensuring the delivery of high-quality services, building partnerships with local businesses and community organizations, and driving continuous improvement to meet the needs of those we serve.


Key Responsibilities:
  • Manage the implementation and administration of the supported employment transitional housing initiative.
  • Supervise a team providing case management and client services on-site.
  • Support residents in maintaining employment through ongoing guidance and resources.
  • Oversee staff scheduling to ensure adequate coverage during operational hours.
  • Ensure compliance with relevant policies, regulations, and funding requirements.
  • Monitor program budget for efficient resource allocation.
  • Recruit, train, and supervise program staff, including case managers and support personnel.
  • Conduct regular performance evaluations and provide professional development opportunities.
  • Foster a collaborative and supportive team environment.
  • Document and manage client grievances and incident reports.
  • Develop individualized employment and education plans tailored to residents' goals.
  • Facilitate regular team meetings and provide supervision to team members.

Partnership Development:
  • Build relationships with local employers, housing providers, and community organizations.
  • Facilitate partnerships that enhance program services and support participant success.
  • Represent the program at community meetings and networking events.
  • Collaborate with other program managers to identify supportive employment opportunities.
  • Participate in organization-wide committees and departmental meetings as assigned.

Data Management and Reporting:
  • Track and analyze program outcomes to inform improvements.
  • Prepare and submit regular reports to the Program Director.
  • Monitor client progress toward their goals.
  • Identify opportunities for program innovation and growth.
  • Perform other duties as assigned.

Required Qualifications:
  • Bachelor's degree in Social Work, Human Services, Public Health, or a related field (Master's preferred).
  • A minimum of 5 years of experience in program management, focusing on supported employment or housing services.
  • If a social worker, LGSW is required; if a counselor, LGPC is required.
  • Experience with outcome-based program management and evaluation.
  • Knowledge of social services resources and compliance requirements.
  • Ability to build respectful rapport with clients and colleagues from diverse backgrounds.
  • Experience working with vulnerable populations and understanding related issues.

Skills and Competencies:
  • Commitment to providing inclusive programs without regard to race, religion, ability, sexual orientation, gender identity, or other protected classes.
  • Strong cultural competence and communication skills with diverse populations.
  • Proficient in developing interpersonal relations, problem-solving, and conflict resolution.
  • Ability to maintain strict confidentiality.
  • Capacity to multi-task and adapt in a dynamic environment.
  • Proficient in Microsoft Word and Excel; ability to learn database systems.
  • Ability to work independently and manage volunteers and consultants effectively.

Salary: $63,000 - $78,000, commensurate with experience.

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