Youth Housing Support Specialist

2 weeks ago

Washington, Washington, D.C., United States KBEC Group Inc. Full time
Job Overview

Salary: $24-$26 hourly

Position Title: Case Manager – Youth Temporary Housing Program (YTH)

Supervisor: Clinical Manager

Program Area: Youth Transitional Housing

Department: Homeless Intervention Services

Position Summary

The Case Manager plays a vital role in delivering personalized case management services to individuals residing in KBEC's Youth Transitional Housing Program. The primary objective is to support clients in overcoming obstacles to secure and sustain permanent housing through a strengths-based, Housing First methodology. The Case Manager will provide on-site assistance to clients.

Key Responsibilities
  • Deliver comprehensive, client-focused case management to individuals in the Youth Transitional Living Program.
  • Offer supportive services to those facing homelessness.
  • Conduct face-to-face interactions with clients, dedicating approximately 80% of time to direct engagement.
  • Exhibit empathy and adaptability in addressing clients' needs and requests, promoting wellness and independence.
  • Engage clients to evaluate their individual needs, preferences, and strengths.
  • Formulate, execute, and review personalized housing case plans with clients to achieve goals related to health, financial management, social support, and daily living skills.
  • Provide financial literacy and budgeting assistance to help clients manage housing and daily expenses.
  • Establish trusting relationships with clients, assess their safety and well-being, and activate emergency services when necessary.
  • Oversee medication management for assigned clients as required.
  • Maintain accurate documentation in the Homeless Management Information System (HMIS) and complete case notes for all services provided.
  • Participate in Coordinated Entry Assessment by completing necessary SPDAT assessments.
  • Deliver person-centered supportive services through the Youth Transitional Living Program as needed.
  • Contribute to the planning and development of new initiatives related to client services.
  • Connect and collaborate with external agencies that offer services to homeless individuals.
  • Engage actively in case meetings, staff discussions, and supervision sessions.
  • Participate in training and events as requested.
  • Assist with volunteer coordination as necessary.
  • Perform additional duties as assigned.
  • Develop, implement, and update individual housing and service plans.
  • Support clients in identifying and accessing wraparound services.
  • Help clients secure adequate housing resources, including tracking applications and lease agreements.
  • Act as a liaison with landlords and community stakeholders.
  • Attend professional development training and conferences as required.
Qualifications
  • Bachelor's degree in psychology, social work, humanities, social science, or a related field, especially in youth services.
  • At least two years of relevant experience working with youth, particularly those facing homelessness or other risk factors.
  • In lieu of a degree, candidates may qualify with five years of direct client work experience in social or human services.
  • Ability to submit documentation within a 24-hour timeframe.
  • Experience providing counseling or case management to vulnerable youth populations.
  • Familiarity with victims of domestic violence is preferred.
Skills and Knowledge
  • Proficient in computer software for data entry and management, including HMIS.
  • Skilled in Microsoft Office Suite and Google Suite.
  • Knowledgeable in social media platforms.
  • Proficient with standard office equipment.
  • Familiarity with local social service providers and public benefits programs is advantageous.
  • Strong crisis management skills.
  • Excellent written and verbal communication abilities.
  • Exceptional organizational skills, including attention to detail and time management.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Commitment to social equity and justice.
  • Capability to develop individualized housing stabilization plans.
  • Experience in the DC Homeless Service arena, including conducting assessments and using HMIS.
Working Conditions

This position involves a mix of office work and travel to meet with clients and attend meetings with stakeholders.

Physical Requirements

Employees must be able to sit for extended periods and may need to lift items weighing up to 50 lbs. A valid state driver's license is required for travel.

Background Checks

Successful candidates will undergo a criminal history background check, including fingerprinting and checks against various registries.

Salary: $26.00 per hour

This job description may be subject to updates based on organizational needs.

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