Retail Operations Supervisor

2 weeks ago


San Leandro, California, United States StateHouse Holdings Inc. Full time
Retail Operations Supervisor - StateHouse Holdings Inc.

The Retail Operations Supervisor is responsible for managing retail team activities, including setup, upkeep, and adjustments within the sales area. This position is vital for ensuring outstanding service and fostering positive customer experiences. Key responsibilities encompass maintaining precise records and exemplifying the organization's values.

KEY FUNCTIONS AND RESPONSIBILITIES
  • Oversee departmental operations
  • Prepare departmental schedules for managerial approval
  • Deliver exceptional service and client engagement
  • Ensure a seamless client experience that surpasses expectations
  • Provide in-depth product knowledge and service
  • Guarantee uniform product offerings and accurate labeling
  • Address client concerns and escalate when necessary
  • Ensure accuracy in opening and closing procedures
  • Supervise and mentor team members to achieve performance goals
  • Maintain client confidentiality
  • Adhere to company policies and procedures
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES
  • Carry out associate duties as needed
  • Ensure effective use of the sample program
  • Maintain departmental equipment
  • Participate in meetings and development initiatives
  • Provide timely feedback to management
PERFORMANCE EXPECTATIONS
  • Basic understanding of cannabis regulations
  • Exceptional client relationship skills
  • Conflict resolution abilities
  • Knowledge of cannabis varieties and their uses
  • Proficient in Microsoft Office Suite
GENERAL PERFORMANCE EXPECTATIONS
  • Deliver outstanding service
  • Exhibit ownership and accountability
  • Foster positive team dynamics
  • Accurately record hours worked
  • Comply with safety protocols
  • Demonstrate ethical conduct
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT
  • Requires standing, bending, and stretching
  • Ability to operate computer and POS systems
  • Ability to lift up to 40 pounds
  • Work in a dynamic retail environment
  • Interact with clients and team members
EDUCATION AND EXPERIENCE
  • High school diploma or GED
  • 1-3 years of management or supervisory experience
  • 1-3 years of retail or customer service experience
  • Experience in the cannabis sector is preferred
  • Must be at least 21 years old

Benefits include medical, dental, and vision coverage.

401k plan available.

Paid time off offered.

Employee discount program available.



  • San Leandro, California, United States Extra Space Full time

    Join Our Team as a Retail Operations Supervisor As a Retail Operations Supervisor, you will have the chance to work within a diverse team that embodies a strong company culture. We provide: Competitive compensation Excellent work/life balance Opportunities for career advancement and professional development Extra Space Storage is the largest self-storage...


  • San Ysidro, California, United States StateHouse Holdings Full time

    Retail Operations Supervisor at Statehouse HoldingsThe Retail Operations Supervisor at Statehouse Holdings is essential in directing the daily functions of the retail team. This role involves managing the sales area setup, upkeep, and adjustments, while ensuring exceptional service delivery and fostering positive customer engagements. The Retail Operations...


  • San Jose, California, United States Red Wing Shoe Full time

    Retail Operations Supervisor - Industrial StoreCompany OverviewAt Red Wing Shoe Company, our Retail Operations Supervisors play a crucial role in upholding our commitment to delivering exceptional products and outstanding customer service. As a growing organization, we seek dedicated individuals who embody our core values of respect, integrity, community,...


  • San Leandro, California, United States 85C Bakery Cafe Full time

    Job Overview85°ree;C Bakery Cafe is seeking dedicated individuals for the role of Store Management Team Members.Are you ready to advance your career?Become part of a dynamic and innovative bakery and beverage retail business that has gained recognition worldwide.Founded in 2004, 85°ree;C Bakery Cafe has established itself as a leader in providing...


  • San Marcos, California, United States Goodwill Central Texas Full time

    The Retail Operations Supervisor collaborates with the Retail General Manager to manage the staff and processes associated with the daily functions of the retail establishment. This includes overseeing customer interactions, inventory management, merchandising, financial oversight, and documentation. The Retail Operations Supervisor plays a crucial role in...


  • San Marcos, California, United States Goodwill Central Texas Full time

    The Retail Operations Supervisor collaborates with the Store General Manager to manage the personnel and procedures involved in the daily functions of the retail establishment, which includes customer engagement, inventory management, merchandising, financial oversight, and documentation. This role is crucial in ensuring operational efficiency and...


  • San Marcos, California, United States Goodwill Central Texas Full time

    The Retail Operations Supervisor collaborates with the Retail General Manager to manage the workforce and processes associated with the daily functions of the store. This includes customer engagement, inventory management, merchandising, financial oversight, and record maintenance. The Retail Operations Supervisor plays a crucial role in ensuring...


  • San Jose, California, United States DDS DISCOUNTS Full time

    Join Our Team as a Retail Operations Supervisor! At dd's Discounts, we are seeking a dedicated Retail Operations Supervisor to enhance our store's efficiency and team performance. In this role, you will: Implement Best Practices: Drive the adoption of company best practices to boost productivity and streamline operations. Analyze Performance: Collaborate in...


  • San Jose, California, United States Eclipserto Full time

    Retail Operations SupervisorJoin a dynamic team where you can shape your career and drive success. At Eclipserto, we are committed to empowering our employees to take charge of their professional journey.About Us:We are actively seeking dedicated individuals who excel in customer engagement within a retail environment. Our focus is on delivering exceptional...


  • San Francisco, California, United States The Apothecarium Full time

    Company OverviewThe Apothecarium is a premier cannabis dispensary established in 2011, offering both medical and recreational cannabis products across multiple states. Our mission is to provide customers with a diverse selection of fairly priced cannabis items in a secure and welcoming environment. We are dedicated to enhancing our customers' wellness...


  • San Francisco, California, United States careersatsuitsupply Full time

    Retail Operations SupervisorLocation: San Francisco | Department: Retail Contract: Full time Role Overview:As a Retail Operations Supervisor, you will play a pivotal role in ensuring that customers experience exceptional service at Suitsupply. You will provide robust support to the Store Manager and oversee a dedicated team of Sales Assistants.Key...


  • San Francisco, California, United States TerrAscend Full time

    Company Overview:TerrAscend is a leading provider of cannabis products, dedicated to enhancing the well-being of our customers through quality offerings and exceptional service. Position Summary:The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail team. This position requires a passionate individual focused...


  • San Diego, California, United States United Pacific Full time

    Position Overview:As a Retail Operations Supervisor, you will take on a full-time role that comes with a range of benefits, including:Medical, Dental, and Vision Coverage401K Retirement PlanTuition Reimbursement OpportunitiesRole Responsibilities:The Retail Operations Supervisor plays a crucial leadership role, assisting the Store Manager in overseeing all...


  • San Jose, California, United States 10 Peet's Coffee Inc. Full time

    Position: Retail Operations SupervisorAs a key member of our team at Peet's Coffee Inc., the Retail Operations Supervisor plays a pivotal role in fostering an environment of excellence and customer satisfaction. This position is designed for individuals aspiring to advance their careers in retail management, with a clear pathway to becoming a Store Manager...


  • San Francisco, California, United States Allbirds Full time

    Retail Operations Supervisor - Join our dynamic team at Allbirds!About Allbirds:At Allbirds, we are committed to the belief that comfort, thoughtful design, and sustainability can coexist harmoniously. Our mission is to create the most eco-friendly footwear using high-quality natural materials, tailored for the everyday journey.What We Need:Having...


  • San Jose, California, United States Teaspoon Full time

    Teaspoon Cafe Are you enthusiastic about tea and boba? At Teaspoon, we are committed to utilizing only the finest ingredients, crafting each beverage to our customers' individual tastes, and infusing every creation with care. Become a part of our family, where we value our team as much as our patrons. Together, let's create a positive impact, one Teaspoon...


  • San Diego, California, United States Chico's FAS Full time

    Position Title: Retail Operations SupervisorCompany: Chico's FASLocation: Southern CaliforniaPosition Type: PermanentCategory: Retail ManagementJob Overview: Join our dedicated team focused on delivering a stylish and engaging experience that empowers women.Role Objective: The Retail Operations Supervisor plays a vital role in assisting the Store Manager to...


  • San Francisco, California, United States GNC Full time

    Position OverviewAs a key leader within our retail environment, the Retail Operations Supervisor will oversee daily operations, ensuring that our store meets the highest standards of customer service and operational efficiency.Compensation DetailsThe anticipated hourly wage for this role ranges from $20.81 to $21.81. This range reflects the expected pay...


  • San Clemente, California, United States 7-Eleven Full time

    Position: Retail Operations SupervisorOverview:Join our dynamic team at 7-Eleven as a Retail Operations Supervisor. This role is designed for individuals who thrive in a collaborative management environment and possess prior supervisory experience. We are committed to your professional growth and success, ensuring you receive comprehensive training to...


  • San Jose, California, United States Makers Market Full time

    Makers Market is on the lookout for a dynamic and innovative Retail Operations Supervisor to lead our enthusiastic team at a vibrant location. This position offers a unique chance to influence our store's success while promoting our cherished American Made brand. If you have a passion for artisanal products and supporting local businesses, we want to hear...