Field Operations Supervisor

2 weeks ago


Charlotte, North Carolina, United States Providence Landscape Group Full time
Company Overview:
Providence Landscape Group (PLG) is part of the Aspen Grove family, dedicated to delivering exceptional commercial landscape maintenance services to a diverse clientele across various regions. Our approach empowers local teams to maintain their unique identities while focusing on safety and quality service delivery.

Role Overview:
The Field Operations Supervisor plays a crucial role in overseeing all operational aspects of maintenance accounts, ensuring optimal management of labor, materials, and equipment. This position is integral to the success of our projects and directly reports to the Branch Manager.

Key Responsibilities:
1. Uphold the company’s vision and adhere to established policies and safety protocols.
2. Familiarize yourself with job specifications to ensure compliance with quality and efficiency standards.
3. Collaborate with the management team to develop seasonal work schedules.
4. Create and maintain schedules for maintenance tasks, coordinating manpower, equipment, and materials effectively.
5. Conduct regular inspections of equipment and vehicles to ensure proper maintenance.
6. Address client requests promptly and manage operational challenges with innovative solutions.
7. Monitor budgets and job cost reports to enhance productivity and efficiency.
8. Lead multiple teams, assist in hiring and onboarding new employees, and foster growth through training initiatives.
9. Provide coaching and constructive feedback to optimize team performance.

Performance Metrics:
- Achieve quality control audits of 90% or higher.
- Ensure 100% completion of safety inspections with a passing rate of 90% or better.
- Maintain a contract renewal rate of 95% or higher.
- Complete projects on time and within budgeted hours.
- Receive favorable feedback from customer surveys.
- Adhere to equipment maintenance programs.
- Ensure crews operate safely and efficiently.
- Develop employees in line with HR processes.

Qualifications:
- High School diploma required; Associate's or Bachelor's degree preferred.
- 2-4 years of supervisory or managerial experience with a proven track record in employee development.
- General knowledge of irrigation systems and turf management.
- Strong organizational skills with the ability to manage multiple projects effectively.
- Excellent problem-solving abilities and strong interpersonal communication skills.
- Proficient in Microsoft Office Suite; experience with Aspire is a plus.
- Valid driver's license required.

Work Environment:
- Exposure to various weather conditions and potentially hazardous equipment.
- Physical demands include standing, walking, lifting, and climbing.

Equal Opportunity Employer:
We are committed to creating a diverse environment and are proud to be an equal opportunity employer, including individuals with disabilities and veterans.

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