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Operations Supervisor

2 months ago

Charlotte, North Carolina, United States Hair Club Full time

Operations Supervisor - Hair Club

Job Category: Field-Operations Supervisor

Requisition Number: OPER002419

Overview

A Day in the Life of an Operations Supervisor:

In this role, you will assist the Manager in the comprehensive management of the center, ensuring adherence to all standards established by the Company in sales and operational functions.

Your mission will be to deliver an exceptional Client Experience by maintaining the highest standards of client service.

Additionally, you will foster an Outstanding Employee Experience by cultivating a positive workplace culture.

Key Responsibilities:

  • Lead, coach, mentor, and inspire a team to surpass performance targets.
  • Manage monthly budgets and sales initiatives.

What You Will Need:

  • Minimum of 2 years of experience in sales and management (experience in selling intangible products is advantageous).
  • Demonstrated success in creating a safe and supportive work environment for all team members.
  • Engaging personality with strong persuasive selling and negotiation abilities.
  • Commitment to continuous improvement.
  • Eagerness to acquire new skills for personal growth and to promote the development of team members.
  • Genuine passion for helping others, exhibiting care and compassion.
  • Ability to build trust and maintain strong relationships with clients and team members.
  • Excellent interpersonal, verbal, and written communication skills.
  • Background in Business Management or equivalent experience.
  • Bilingual proficiency (English/Spanish) is a plus.

Travel Requirements:

Travel may be necessary for training purposes.

Qualifications:

Skills:

Behaviors:

Motivations:

Education:

Experience:

Licenses & Certifications: