Chief Operations Officer

2 weeks ago


Belmont, North Carolina, United States Compleat Kidz | Compleat Rehab Full time

About Compleat KiDZ

Compleat KiDZ stands as the premier multi-disciplinary rehabilitation treatment center in North Carolina, distinguished by our comprehensive range of pediatric services delivered under one roof. Our collaborative approach to patient care is what truly sets us apart.

Position Overview

We are in search of a strategic and innovative Chief Operations Officer to lead our operational processes and enhance the customer experience. This role involves optimizing our operational capabilities, implementing strategies to elevate customer satisfaction, and overseeing marketing initiatives.

Key Responsibilities

  • Enhancing the operational capabilities of the organization to exceed customer satisfaction and retention goals.
  • Managing company expenditures and introducing strategic initiatives to mitigate losses.
  • Overseeing financial transactions, including invoices and banking processes.
  • Collaborating on marketing strategies and improving business practices.
  • Delegating tasks to promote staff development and engagement.
  • Implementing coaching initiatives to maximize employee potential.
  • Conducting performance evaluations thoughtfully and effectively.
  • Assessing and refining operational processes for improvement.

Qualifications

  • Successful completion of a background check.
  • A minimum of two years of experience in managing an operations department.
  • Proven ability to cultivate a positive organizational culture.

Inclusivity Statement

Compleat KiDZ/Kare Partners is an Equal Employment Opportunity Employer that values diversity and inclusion.



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