Security Officer

7 days ago


Belmont, United States Mass General Brigham Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Mass General Brigham. As a Security Officer, you will be responsible for ensuring the safety and security of our patients, visitors, and staff. This is a part-time position working 24 hours per week, with a rotating shift schedule.

Key Responsibilities
  • Security Operations: Respond to emergency calls, patrol hospital grounds, and ensure the security of patients, visitors, and staff.
  • Incident Reporting: Document all incidents, complete incident reports, and submit them to the Security Supervisor.
  • Customer Service: Provide excellent customer service to patients, visitors, and staff, utilizing strong communication and interpersonal skills.
  • Access Control: Ensure that only authorized individuals have access to hospital areas, and enforce parking policies.
  • Dispatch and Console Duties: Coordinate security activities, answer phone calls, and prioritize responses to incidents and requests for assistance.
Requirements
  • Education: High school diploma required; associate's or bachelor's degree in criminal justice or a related field preferred.
  • Experience: Minimum of 1-3 years of security or related experience preferred.
  • Certifications: Must possess and maintain CPR/AED/First Aid certification, CPI De-Escalation Training, and International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification.
  • Skills: Strong interpersonal and communication skills, customer service skills, problem-solving skills, and ability to work effectively in a team environment.
Working Conditions

This is a part-time position working 24 hours per week, with a rotating shift schedule. The Security Officer must be able to work in a fast-paced environment, handle complex situations, and make sound judgments in emergency situations.


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