Investment Operations Coordinator

2 weeks ago

San Diego, California, United States Chandler Asset Management Full time

About Us

Chandler Asset Management is a distinguished, employee-owned financial services firm specializing in the management of taxable fixed income portfolios tailored to meet the unique needs of our institutional clients. With over $35 billion in assets under management, we are committed to delivering value and managing risk through active management, leveraging both quantitative analysis and qualitative insights.

Our Core Values

At Chandler Asset Management, we prioritize Integrity, Service, Excellence, Education, and Teamwork. These values are the foundation of our culture and guide our interactions and decisions.

We have established 27 fundamental behaviors that not only define our culture but also differentiate us in the industry. Our commitment to exceptional performance is driven by our dedicated team members.

Role Overview

The Fund Operations Specialist plays a critical role in managing the firm's pooled investment products, serving as the primary liaison among all stakeholders to address operational and service-related requirements. This position demands a comprehensive understanding of fund accounting, reporting, and client expectations, with an emphasis on delivering customized solutions and expert advice. The Specialist is vital in ensuring operational efficiency and high client satisfaction through adept data management and proactive client engagement.

Key Responsibilities

  • Resource Management: Serve as a pivotal resource for internal teams, resolving operational challenges related to fund accounting, subscriptions, redemptions, wire transfers, and trade settlements with custodians.
  • Client Relationship Management: Foster and maintain client relationships by collaborating with clients and relevant vendors to guarantee consistent, high-quality service.
  • Daily Operations Oversight: Supervise daily fund operations, including cash reconciliation, NAV calculations, and the resolution of outstanding requests, while coordinating with the Investment Team to swiftly address discrepancies.
  • Data Management: Execute precise data entry for portfolio accounting, ensuring accurate financial information is captured in the system.
  • Trade Support: Assist in the timely and efficient settlement of trades, ensuring smooth operational processes.
  • Software Proficiency: Develop a thorough understanding of operational software and systems to effectively manage fund flows within the LGIP platform.
  • Reporting: Generate comprehensive reports to support the portfolio management process, ensuring relevant data is available for informed decision-making.
  • Platform Management: Understand the integration between the LGIP website and the investment portal, updating necessary information daily using operational tools.
  • Process Documentation: Contribute to the documentation of operational processes, assisting in the creation of a detailed procedural manual to enhance clarity and efficiency.
  • Training Participation: Engage in role-specific training programs aimed at enhancing knowledge and skills relevant to LGIP operations.
  • Professional Growth: Commit to ongoing professional development and performance enhancement to improve operational effectiveness.

Qualifications

  • Education: A Bachelor's degree is required.
  • Experience: A minimum of 3 years of experience in fund accounting, investment operations, or portfolio accounting is essential.
  • Technical Skills: Advanced proficiency in Bloomberg is necessary, along with strong Microsoft Office skills. Expertise in Excel functionalities, including pivot tables and VLOOKUPs, is required.
  • Communication: Exceptional verbal and written communication skills are crucial.
  • Analytical Abilities: Strong analytical skills are essential for this role.
  • Software Knowledge: A proven ability to learn and navigate Chandler's vendor platforms and software applications is vital. Experience with Clearwater Analytics, Linedata, and/or CAPS is highly desirable.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Life and Accidental Death & Dismemberment Insurance
  • Short-Term and Long-Term Disability Insurance
  • Accident and Critical Illness Coverage
  • Employee Assistance Program
  • 401(k) Plan
  • Employee Stock Ownership Plan (ESOP)
  • Employee Discounts
  • Paid Time Off
  • Paid Holidays
  • Company Events

Compensation: Competitive yearly salary.

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