Investment Operations Coordinator

2 weeks ago

San Diego, California, United States Chandler Asset Management Full time


Position Type: Full-time

Company Overview: Chandler Asset Management is a reputable, employee-owned financial services firm focused on managing taxable fixed income portfolios tailored to the needs of our institutional clients. With over $35 billion in assets under management, we prioritize creating value and managing risk through active management, leveraging both quantitative analysis and qualitative insights.

Core Values: At Chandler Asset Management, we uphold values such as integrity, service, excellence, education, and teamwork. These principles define our organizational culture and guide our operations.

Role Overview: The Fund Operations Specialist plays a crucial role in overseeing the firm's pooled investment products, serving as the primary liaison among all stakeholders to address operational and servicing requirements.

This position demands a comprehensive understanding of fund accounting, reporting, and client expectations, with an emphasis on delivering customized solutions and expert advice.

The Specialist is vital in ensuring high levels of operational efficiency and client satisfaction, achieved through meticulous data management and effective client interactions.


Key Responsibilities:

Resource Management:
Act as a principal resource for internal teams, resolving operational challenges related to fund accounting, subscriptions, redemptions, wire transfers, and trade settlements with custodians.

Client Relationship Oversight:
Manage and nurture client relationships by engaging with clients and relevant vendors to guarantee consistent, high-quality service delivery.

Daily Operations Management:
Supervise daily fund operations, including cash reconciliations, NAV calculations, resolution of outstanding requests, and coordination with the Investment Team to promptly address discrepancies.

Data Management:
Conduct precise data entry for portfolio accounting, ensuring all financial data is accurately recorded and represented in the system.

Trade Settlement Facilitation:
Support the timely and efficient settlement of trades by assisting in the trade settlement process.

Operational Software Expertise:
Develop a thorough understanding of operational software and systems to effectively manage fund flows within the LGIP platform.

Report Creation:
Generate reports to support the portfolio management process, ensuring that accurate and relevant data is available for informed decision-making.

Platform Management:
Learn the connections between the LGIP website and the investment portal, updating necessary information daily using operational software tools.

Process Documentation:
Contribute to the documentation of existing operational processes under established guidelines, aiding in the development of a comprehensive procedural manual to enhance operational clarity and efficiency.

Training Participation:
Engage in role-specific training programs designed to enhance knowledge and skills relevant to the operations of the LGIP platform.

Professional Growth:
Commit to ongoing professional development and performance enhancement to improve the effectiveness of operational functions.
Qualifications:

Education:
A Bachelor's degree is required.

Experience:
Candidates should possess over 3 years of experience in fund accounting, investment operations, and/or portfolio accounting.

Technical Skills:
Advanced proficiency in Bloomberg is essential. Proficiency in Microsoft Office is required, with advanced Excel skills, including pivot tables and VLOOKUPs.

Communication:
Exceptional verbal and written communication skills are necessary.

Analytical Abilities:
Strong analytical skills are crucial for this role.

Software Proficiency:
A demonstrated ability to learn and navigate Chandler's vendor platforms and software applications is vital. Experience with Clearwater Analytics, Linedata, and/or CAPS is highly desirable.

Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, HSA & FSA, life & AD&D insurance, short-term & long-term disability, accident & critical illness coverage, an employee assistance program, a 401(k) plan, ESOP, employee discounts, paid time off, paid holidays, and engaging company events.

Chandler Asset Management is an equal opportunity employer, providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

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