Investment Operations Coordinator

2 weeks ago

San Diego, California, United States Chandler Asset Management Full time

About Us

Chandler Asset Management is a distinguished, employee-owned financial services firm specializing in the management of taxable fixed income portfolios tailored to meet the needs of our institutional clients. With over $35 billion in assets under management, we are committed to delivering value and mitigating risk through active management strategies that leverage comprehensive quantitative analysis and qualitative insights.

Our Core Values

At Chandler Asset Management, we prioritize Integrity, Service, Excellence, Education, and Teamwork. These values shape our organizational culture and are reinforced by 27 fundamental behaviors that differentiate us and propel our success. Our commitment to exceptional performance is driven by our dedicated and passionate team members.

Position Overview

The Fund Operations Specialist plays a pivotal role in managing the firm's pooled investment products, serving as the primary liaison among various stakeholders to address operational and service-related needs. This position demands a comprehensive understanding of fund accounting, reporting, and client requirements, with an emphasis on delivering customized solutions and expert advice. The Specialist is crucial in ensuring operational efficiency and client satisfaction through meticulous data management and proactive client engagement.

Key Responsibilities

  • Resource Management: Serve as a vital resource for internal teams, resolving operational challenges related to fund accounting, subscriptions, redemptions, wire transfers, and trade settlements with custodians.
  • Client Relationship Oversight: Cultivate and manage client relationships by liaising with clients and vendors to ensure consistent, high-quality service delivery.
  • Daily Operations Management: Supervise daily fund operations, including cash reconciliations, NAV calculations, resolution of outstanding requests, and collaboration with the Investment Team to swiftly address discrepancies.
  • Data Management: Execute precise data entry for portfolio accounting, ensuring accurate financial information is captured in the system.
  • Trade Support: Facilitate the timely and efficient settlement of trades, supporting the overall trade settlement process.
  • Software Expertise: Develop a thorough understanding of operational software and systems to effectively manage fund flows within the LGIP platform.
  • Reporting: Generate essential reports to support the portfolio management process, ensuring decision-makers have access to accurate and relevant data.
  • Platform Management: Understand the integration between the LGIP website and the investment portal, updating necessary information daily using operational software tools.
  • Process Documentation: Assist in documenting existing operational processes under established guidelines, contributing to a comprehensive procedural manual that enhances operational clarity and efficiency.
  • Training Participation: Engage in role-specific training programs aimed at improving knowledge and skills relevant to the operations of the LGIP platform.
  • Professional Growth: Commit to ongoing professional development and performance enhancement to improve operational functions.

Qualifications

  • Education: A Bachelor's degree is required.
  • Experience: A minimum of 3 years of experience in fund accounting, investment operations, or portfolio accounting is preferred.
  • Technical Skills: Advanced proficiency in Bloomberg is essential, along with strong Microsoft Office skills. Proficiency in advanced Excel functions, including pivot tables and VLOOKUPs, is required.
  • Communication: Exceptional verbal and written communication skills are necessary.
  • Analytical Skills: Strong analytical abilities are essential for this role.
  • Software Proficiency: A demonstrated ability to learn and understand Chandler's vendor platforms and software applications is crucial. Experience with Clearwater Analytics, Linedata, and/or CAPS is highly desirable.

Benefits

We offer a comprehensive benefits package that includes Medical, Dental, Vision, HSA & FSA, Life & AD&D, Short-Term & Long-Term Disability, Accident & Critical Illness coverage, an Employee Assistance Program, a 401(k) Plan, ESOP, Employee Discounts, Paid Time Off, Paid Holidays, and engaging company events.

Equal Opportunity Employer

Chandler Asset Management is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable laws.

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