Junior Customer Relations Manager

2 weeks ago


Van Nuys, California, United States OMI Inc. Full time
Position Overview

We are seeking enthusiastic, detail-oriented, and innovative individuals who possess a strong passion for customer engagement, communication, marketing, and cutting-edge technology. At OMI Inc., we play a pivotal role in enhancing our clients' brand visibility and addressing their challenges. Our team of industry specialists offers comprehensive management, customer support, and sales assistance to prominent clients in the telecommunications sector, contributing significantly to their remarkable expansion.

Our focus is on practical training and delivering an exceptional customer experience aimed at elevating our clients to new heights. The **Entry-Level Customer Relations Manager** will be tasked with executing both internal and external communication strategies. If you are a creative thinker with a keen eye for detail, this is an exciting opportunity to showcase your talents.

We are committed to organic growth, where all skills and techniques are cultivated, and all advancements are earned.

Key Responsibilities:
  • Manage designated territories
  • Engage directly with customers to fulfill their requirements
  • Conduct marketing initiatives targeting local areas and clientele
  • Provide customers with comprehensive information regarding products and services
  • Understand the sales cycle to assist customers with their orders and inquiries
  • Participate in management training focused on the education and development of team members
  • Deliver exceptional customer service and sales support
Training Opportunities Include:
  • Team leadership development
  • Marketing and sales strategies
  • Colleague training and development
  • Promotional sales techniques
  • Public relations practices
Essential Skills:
  • Ability to foster effective communication between clients and consumers
  • Creativity balanced with professionalism
  • Strong awareness of current trends and best practices in public relations and marketing
  • Ambition with effective prioritization skills
  • Business-minded approach with an entrepreneurial attitude
  • Capacity to learn from feedback and accept constructive criticism
Desired Attributes:
  • Leadership capabilities in a team environment
  • Detail-oriented and accountable work ethic
  • Willingness to thrive in a dynamic, fast-paced setting with diverse responsibilities

#LI-Onsite

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