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Customer Service Representative

2 months ago

Van Nuys, California, United States 7-Eleven Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales through effective communication with customers.

Key Responsibilities:
  • Customer Service: Provide prompt, efficient, and courteous service to customers, responding to their needs and resolving any issues in a professional and timely manner.
  • Sales and Merchandising: Drive sales through effective communication with customers, maintaining a thorough knowledge of products and services, and making recommendations to customers based on their needs.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms, ensuring that the store is always presentable and welcoming to customers.
  • Cash Handling: Perform cashier duties, including ringing sales, handling cash and credit transactions, and maintaining accurate cash handling procedures.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, checking in deliveries from vendors, and maintaining accurate inventory records.
Requirements:
  • Physical Demands: The position requires constant standing, bending, reaching, frequent lifting of 1-5 lbs, and occasional lifting of up to 10 lbs.
  • Qualifications: You must be able to communicate effectively with customers, work independently, and be a team player. You must also be able to lift, bend, and stand for long periods of time.