Customer Service Porter
1 week ago
The role involves providing exceptional assistance to guests and clients as needed. This includes guiding them to the right personnel and addressing any inquiries they may have.
Vehicle Care: Responsible for the thorough cleaning and detailing of all customer and service vehicles to ensure they meet showroom standards. This includes washing, waxing, and maintaining the aesthetic appeal of the vehicles.
Logistics Support: Involves picking up and delivering parts and vehicles as required, along with maintaining an accurate inventory of vehicles.
Lot Management: Ensures the vehicle lot remains organized and tidy, moving units as directed in line with dealership display protocols. This may also include light janitorial tasks, such as clearing driveways and sidewalks of snow and debris.
Service Department Assistance: Aids the service department by tagging customer keys and vehicles, as well as starting vehicles and checking fuel levels on a bi-weekly basis.
Organization: Maintains the orderliness of customer vehicles within the service lot.
Qualifications:
- High school diploma or GED is required.
- Proven experience in customer service with excellent interpersonal skills.
- Strong verbal and written communication abilities are essential.
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