Office Coordinator

2 weeks ago


Camden, New Jersey, United States Emerson Group Full time
Job Overview

Emerson Group is seeking a dedicated Office Coordinator to support our dynamic team in a hybrid work environment.

Key Responsibilities:

  • Oversee the management of correspondence within the Document Management System (WorkSmart)
  • Ensure client files are maintained according to company standards
  • Provide administrative assistance to the Account Executive Team, including handling phone and mail communications
  • Coordinate meetings with carriers and clients, managing schedules effectively
  • Process policies and maintain policy logs and checklists as instructed
  • Handle the issuance of certificates of insurance in accordance with contractual obligations
  • Manage Auto ID card processing
  • Assist with Acord Applications
  • Support invoicing and billing processes as required
  • Prepare and upload proposal documents using Surface Pros
  • Address general client inquiries related to properties, vehicles, and locations, ensuring accurate documentation of any schedule changes
  • Follow up on endorsements and other requests with underwriters as directed

Additional Responsibilities:

  • Organize and prioritize workload to meet deadlines set by supervisors
  • Maintain the integrity of client files within the WorkSmart Document Management System
  • Ensure the accuracy of account information
  • Comply with company policies, procedures, and guidelines
  • Perform other related duties as assigned

Qualifications:

  • Bachelor's degree preferred or equivalent professional experience
  • Detail-oriented with the ability to manage multiple tasks in a fast-paced setting
  • Legal background is advantageous
  • Willingness to work flexible hours as needed
  • Strong interpersonal, analytical, written, and verbal communication skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Familiarity with Document Management and Agency Management Systems is preferred


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