Senior Account Executive
5 days ago
We are seeking a highly motivated and experienced Senior Account Executive to join our team at Zenoti. As a Senior Account Executive, you will be responsible for converting qualified leads into successful closures, generating new leads through outbound prospecting, and driving business plans for goal and quota attainment.
Key Responsibilities- Convert qualified leads generated by the Inside Sales and SDR teams into successful closures.
- Generate new leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs, and customer success teams.
- Develop and drive detailed business plans for goal and quota attainment, strategizing and driving each deal to closure.
- Conduct thorough discovery of customers' business priorities and challenges, offering relevant introductions to Zenoti's products targeted to their individual business needs and challenges.
- Act as a strategic business partner for new customers, offering consultation and insight into their market, industry, business model, and opportunities regarding Zenoti systems.
- Collaborate with Technical Sales Engineers to prepare for demos and technical discussions with prospective customers.
- Facilitate the handoff of new customers to software implementation teams with detailed notes and specifications from customers, working with the support and implementation teams to ensure a smooth transition from sales and managing customer expectations throughout their tenure with Zenoti.
- Follow up with existing customers to ensure they are getting the most out of the software solution and, where required, engaging other team members to help alleviate any challenges a customer is facing.
- Upsell additional Zenoti products and services to existing customers.
- Collaborate with Inside Sales teams on strategies for increasing the sales pipeline, continually identifying opportunities to increase closure rates and improve implementation process handoffs.
- Experience working with customers virtually, with some travel required.
- Experience working with small to mid-level sized companies.
- Self-motivated and goal-oriented, with a desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude.
- Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers.
- Organizational and time management skills.
- A 4-year Bachelor's Degree in Business or any relevant discipline, with an MBA preferred.
- 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
- Knowledge of sales processes and adhering to established processes.
- Account management and 360-degree problem-solving skills.
- Experience in or an understanding of the spa, salon, fitness, and/or beauty and wellness industry is a significant plus.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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