Technical Support Professional

4 days ago


Cleveland, Ohio, United States Tri C Company Inc Full time
About the Position

We are seeking a highly skilled Technical Support Professional to join our team at Tri C Company Inc. The successful candidate will provide technical support services to students, faculty, staff, and community patrons.

Key Responsibilities
  • Serve as the initial point of contact for hardware and software issues.
  • Provide technical expertise for special events: planning, setup, troubleshooting, and teardown.
  • Maintain accurate and complete records of departmental services.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask effectively.

Requirements
  • Associate's degree
  • Minimum two years of customer service experience and desktop support experience
  • Intermediate keyboarding, grammar, math, Microsoft Excel, Microsoft Word, and PowerPoint skills

Estimated Salary: $19.82 per hour



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