Senior Technical Support Specialist

2 days ago


Cleveland, Ohio, United States The Dignify Solutions LLC Full time

About The Role:

  • As a Senior Technical Support Specialist, you will be responsible for resolving complex technical issues and providing exceptional customer service.
  • You will work with our team to provide technical support to our clients and ensure that their technical needs are met.

Key Responsibilities:

  • Resolves and closes incidents/service requests as per help desk procedures and within SLA
  • Escalates unresolved incidents/service requests within agreed timescales
  • Communicates with clients regarding incident progress
  • Ensures tickets are updated at all times until issues are resolved

Requirements:

  • $60,000 - $80,000 per annum

Working for Us:

We offer a competitive salary range of $60,000 - $80,000 per annum and continuing professional development opportunities.



  • Cleveland, Ohio, United States Wright Technical Services Full time

    We are seeking a highly skilled Technical Talent Acquisitions Specialist to join our team at Wright Technical Services.Job SummaryThis role involves building and maintaining a talent community aligned to specific technical skillsets, providing a consistent pool of candidates for open roles being recruited by the Talent Consultants. The successful candidate...


  • Cleveland, Ohio, United States System One Full time

    Job OverviewWe are seeking a skilled Sr. Technical Content Specialist to join our team at System One. This is a contract position for 6+ months, with the possibility of extension or conversion to a permanent role.Key Responsibilities:- Develop and maintain technical documentation in various formats, including PowerPoint presentations, Adobe PDF white papers,...


  • Cleveland, Ohio, United States Swift Placement & Consulting Full time

    Job SummaryWe are seeking a skilled CNC Maintenance Technician to join our team as a Technical Support Specialist. In this role, you will provide expert technical support to customers via phone and on-site visits, developing and maintaining strong relationships with them.Your responsibilities will include analyzing and resolving complex technical issues...


  • Cleveland, Ohio, United States K2 Staffing, LLC Full time

    Job OverviewA leading IT Solutions Company in Cleveland, OH seeks a Technical IT Support Specialist to join their team. As a key member of the organization, this individual will be responsible for ensuring system operation and functionality.


  • Cleveland, Ohio, United States Tucker Ellis LLP Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our IT team in Cleveland, Ohio. The successful candidate will provide top-tier technical support for employees and guests, addressing software, hardware, printer, and audio-video conferencing needs.The ideal candidate will serve as the primary contact for technical assistance,...


  • Cleveland, Ohio, United States Medix™ Full time

    Medix™ is seeking an experienced Technical Support Specialist to join their team in Cleveland, TN. This individual will be the first line of support as implementations continue and will help build out a 24/5 service desk team for the entire hospital to troubleshoot, help and resolve any technical issues that may arise.As a Technical Support Specialist, you...


  • Cleveland, Ohio, United States TEKsystems Full time

    TEKsystems is a leading provider of IT services and solutions.Company OverviewWe are seeking a highly skilled Technical iPhone Support Specialist to join our team.Estimated Salary$50,000 - $70,000 per year, based on experience and location.Job DescriptionAs a Technical iPhone Support Specialist, you will be responsible for backing up and downloading security...


  • Cleveland, Ohio, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.About the RoleThe successful candidate will have at least one year of experience in a high-volume helpdesk environment and possess strong knowledge...


  • Cleveland, Ohio, United States Rockwell Automation Full time

    Estimated Salary: $85,000 - $110,000 per year.About the RoleThis is a hybrid position with mostly weekend work (two 12-hour shifts) and flexible 8-hour shifts during the week. As a Technical Support Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel.Key Responsibilities:Respond...


  • Cleveland, Ohio, United States CHAMP Titles Full time

    CHAMP Titles is committed to delivering exceptional products that meet the evolving needs of our customers.We are seeking a seasoned Technical Support Specialist to join our team as a Senior Product Support Engineer.Job OverviewThis role offers an exciting opportunity to provide advanced technical assistance and promote Problem Management practices to...


  • Cleveland, Ohio, United States Tata Consultancy Services Full time

    Job SummaryWe are seeking a highly skilled Senior Oracle EBS R12 Procure to Pay Technical Specialist to join our team at Tata Consultancy Services.

  • Caregiver Specialist

    3 weeks ago


    Cleveland, Ohio, United States Sunrise Senior Living Full time

    Job Title: Caregiver Specialist - Senior Living CareEstimated Salary: $35,000 - $45,000 per year.About the Job:As a Caregiver Specialist at Sunrise Senior Living, you will have the opportunity to make a meaningful difference in the lives of our residents. We are passionate about providing high-quality care and services that promote independence, dignity, and...


  • Cleveland, Ohio, United States Emerald Resource Group Full time

    About the RoleEmerald Resource Group is seeking an experienced Technical Support Team Lead to join our team. As a key member of our IT department, you will play a crucial role in delivering exceptional technical support and building lasting relationships with employees.Job DescriptionWe are looking for a highly skilled and organized individual to lead and...


  • Cleveland, Ohio, United States Saxon Global Full time

    Job OverviewSaxon Global is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will play a vital role in ensuring the smooth operation of our endpoint services.About the RoleThe successful candidate will be responsible for monitoring and managing service desk tickets, performing remote...


  • Cleveland, Ohio, United States Always Best Care Senior Services Full time

    We are looking for a skilled and empathetic Senior Care Specialist to join our team at Always Best Care Senior Services. In this critical role, you will provide high-quality care and support to seniors in their homes, enabling them to maintain their independence and dignity.**About the Job:**The salary range for this position is $18-$22 per hour (dependent...


  • Cleveland, Ohio, United States Jewish Education Center of Cleveland Full time

    Job DescriptionWe are looking for a highly skilled Technical Support Specialist for Security Systems to join our Shared Services Organization (SSO) team.The ideal candidate will have proven experience in installing and maintaining security camera systems, and will be proficient in networking concepts, protocols, and configuration.The SSO team provides...


  • Cleveland, Ohio, United States Crown Cork & Seal USA, Inc. Full time

    Job OverviewCrown Cork & Seal USA, Inc. is seeking a highly skilled and experienced Senior Can Closing Technical Specialist to join our team.SalaryWe offer a competitive salary of approximately $90,000 per year, including a $500 sign-on bonus, paid overtime, comprehensive benefits, including free company-paid health insurance for employees and...


  • Cleveland, Ohio, United States Gateway Recruiting Full time

    Job Title:Clinical Support SpecialistAbout the Role:We are seeking a highly skilled Clinical Support Specialist to join our team at Gateway Recruiting. This role is perfect for individuals with a passion for delivering exceptional clinical support and expertise in Electrophysiology (EP) products.Responsibilities:Act as a senior clinical interface between the...


  • Cleveland, Ohio, United States TEKsystems Full time

    Job Title: Technical Deployment SpecialistJob Description:We are seeking a Technical Deployment Specialist to join our team in the implementation of Epic Systems across multiple locations in Cleveland. As a Technical Deployment Specialist, you will be responsible for deploying devices, upgrading to EPIC, and ensuring that all project-related activities are...


  • Cleveland, Ohio, United States Integrity Technical Services Full time

    Company Overview">We are a reputable architecture firm based in the Westside, committed to delivering exceptional designs and services to our clients. Our team is passionate about creating innovative and functional spaces that exceed expectations.">Salary Range: $62,500 - $82,500 per year">This full-time position offers a competitive salary and a...