Customer Experience Manager

About the RoleCity Winery is seeking a highly skilled Customer Experience Manager to join our team. This exciting opportunity allows you to combine your passion for customer service with your knowledge of hospitality and event management. You will be responsible for handling incoming calls and emails from patrons, addressing customer inquiries, and...

About ViolaWe are a global company, dedicated to empowering businesses and individuals worldwide.Job Description:In this role as Customer Experience Manager, you will oversee a team of customer service associates, ensuring they meet performance targets while delivering exceptional service.Key Responsibilities:Team Performance Monitoring: Monitor the team's...

Welcome to Capital One, where we are redefining banking to fit our customers' everyday lives. We believe that banking should be easy, convenient, and personalized.As a Café Coach at Capital One, you will have the unique opportunity to lead a team of Ambassadors and create legendary experiences for our customers. You will be the face of Capital One in the...

At Medbill AI, we're on a mission to simplify the complexities of medical billing and provide consumers with a more transparent and stress-free experience. As our Customer Experience Manager, you'll be instrumental in driving this vision forward by overseeing the workflows, quality, and outcome of our healthcare advocate team.About the OpportunityThis role...

The RoleWe're seeking an experienced Retail Associate to join our team in NYC. This critical role involves ensuring exceptional customer experience and smooth daily operations. As the face of the Zoomo brand, you'll interact directly with customers, manage reservations and inquiries, and lead FOH operations to deliver a seamless experience.

Retail Leadership OpportunityRothy's is expanding its retail presence, and we are looking for a seasoned retail professional to lead our stores. As a Store Manager, you will be responsible for creating an engaging customer experience, managing inventory and stock levels, and ensuring that store staff are knowledgeable about our products and services.

We are looking for a skilled Customer Experience Manager to join our team at VillageCare. As a customer experience manager, you will be responsible for ensuring that all incoming calls are handled appropriately and in a timely manner.The ideal candidate will have 3+ years of experience in healthcare HMO, Medicaid, and Medicare, with excellent interpersonal,...

About UsAt Hyatt Centric Times Square New York, we pride ourselves on delivering exceptional guest experiences. Our commitment to authentic hospitality and meaningful interactions sets us apart in the industry.The RoleWe are seeking a skilled Assistant Operations Manager - Front Office to oversee our front office staff, manage cash control for agents, handle...

Spring Place: A Hub for Creativity and ConnectionWe are seeking a highly skilled Member Services Supervisor to join our team at Spring Place. This role is responsible for supporting the administrative functions of the Member Services department, ensuring a top-tier level of hospitality and maintaining operational standards.About the Role:Oversee and guide...

Job Description:In this exciting part-time role as a CUSTOMER SERVICE LEAD, you will have the opportunity to make a positive impact on our customers' shopping experience. You will lead day-to-day customer service initiatives and ensure that our customers receive exceptional service at all times.Responsibilities:Lead by example, demonstrating Our Burlington...

Company OverviewWe are a leading entertainment company that creates world-class experiences for our players. Our mission is to deliver innovative solutions that meet the evolving needs of our customers.Job SummaryWe are seeking a highly skilled Customer Experience Product Manager to join our team. This role will be responsible for driving the development of...

Key ResponsibilitiesIn this Digital Customer Experience Manager position, you will use analytics to provide clients with actionable insights and demonstrate platform ROI. You will also partner with sales teams to support contract renewals and identify upsell opportunities. Additionally, you will require strong organizational skills and the ability to manage...

About the RoleWe are seeking a skilled Customer Experience Enhancement Manager to join our Quality Assurance team at Away. This role reports to the Senior Director of Quality Assurance & Packaging and is responsible for directing personnel and resources towards providing quality, cost-effective value-added services across product categories.Key...

About the JobThis role will be responsible for developing and executing strategies that drive business growth through customer-centric insights. The ideal candidate will have a strong background in quantitative CX research and project management, with a proven track record of delivering high-quality results.ResponsibilitiesDevelop and implement CX research...

**About Parloa**Parloa is a cutting-edge technology company revolutionizing the contact center industry with its innovative AI platform. Our mission is to empower businesses to deliver exceptional customer experiences through automation and natural-sounding conversations.As our next Senior Product Marketing Manager, you will play a crucial role in developing...

About the RoleWe are seeking an experienced Customer Experience Manager to lead our high school customer experience team. As a key member of our sales and marketing team, you will be responsible for delivering seamless experiences for administrators, teachers, and students using our educational materials.Key ResponsibilitiesLead a team of Customer Experience...

We are seeking a highly skilled and motivated Customer Experience Manager to lead our team in New York. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all touchpoints.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong focus on customer...

About the RoleWe are looking for an exceptional NYC Cannabis Customer Experience Manager to join our team at Indoor Treez in Midtown Manhattan. This role is ideal for someone who is passionate about delivering outstanding customer service and has a strong understanding of the cannabis industry.Key ResponsibilitiesDevelop and implement strategies to enhance...

Company OverviewConnecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their...

About the RoleThe Customer Success Manager will be responsible for owning the post-sale experience for Regal's fast-growing B2C customer base. This is a key data-driven, consultative, client-facing growth driver within Regal's rapidly scaling business.Key ResponsibilitiesConsult with executives, operations leaders, and sales teams to design go-to-market...