NYC Cannabis Customer Experience Manager

5 days ago


New York, New York, United States Indoor Treez Full time
About the Role

We are looking for an exceptional NYC Cannabis Customer Experience Manager to join our team at Indoor Treez in Midtown Manhattan. This role is ideal for someone who is passionate about delivering outstanding customer service and has a strong understanding of the cannabis industry.

Key Responsibilities
  • Develop and implement strategies to enhance the customer experience.
  • Train staff on customer service best practices and ensure they have the necessary knowledge to effectively communicate with customers.
  • Monitor and analyze customer feedback to identify areas for improvement.
Requirements
  • Previous experience in a customer-facing role, preferably in the cannabis industry.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced and dynamic environment.
Compensation and Benefits

The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience. We offer competitive compensation, growth opportunities, and the chance to work with a passionate team dedicated to making a difference.



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