Customer Experience Solutions Manager
5 days ago
**About Parloa**
Parloa is a cutting-edge technology company revolutionizing the contact center industry with its innovative AI platform. Our mission is to empower businesses to deliver exceptional customer experiences through automation and natural-sounding conversations.
As our next Senior Product Marketing Manager, you will play a crucial role in developing go-to-market strategies, launching marketing initiatives, and empowering sales efforts. Your focus will be on amplifying our GTM motion in collaboration with Revenue Marketing, Sales, and Partnerships to accelerate Parloa's growth.
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Customer Experience Product Manager
2 weeks ago
New York, New York, United States Disability Solutions Full timeCompany OverviewWe are a leading entertainment company that creates world-class experiences for our players. Our mission is to deliver innovative solutions that meet the evolving needs of our customers.Job SummaryWe are seeking a highly skilled Customer Experience Product Manager to join our team. This role will be responsible for driving the development of...
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Customer Experience Manager
6 hours ago
New York, New York, United States Pear VC Full timeJob Summary:Kale is seeking a skilled Brand Manager to join our marketing team. The successful candidate will be responsible for managing brand relationships, developing marketing strategies, and driving business growth. If you have a solid understanding of digital marketing, content creation, and distribution strategies, and are familiar with social media /...
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New York, New York, United States Google Full timeAbout the RoleWe are seeking an experienced AI Solutions Expert to join our team and help drive growth in our Contact Center AI (CCAI) and Contact Center as a Service (CCaaS) business. As a key member of our sales team, you will be responsible for building and expanding relationships with new and existing customers, leading day-to-day relationships with...
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Digital Experience Manager
6 days ago
New York, New York, United States RIT Solutions, Inc. Full timeAbout RIT Solutions, Inc.We are a leading provider of digital experience solutions. Our team is seeking an experienced Digital Experience Manager to join our client-facing delivery team. This role will be responsible for the technical leadership and implementation of Adobe Experience Manager (AEM) projects.Job SummaryThe successful candidate will have...
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Narrative Experience Manager
2 days ago
New York, New York, United States Winston Retail Solutions Full timeJob OverviewWe are seeking an accomplished Narrative Experience Manager to spearhead our team in the Soho NYC location. As a key member, you will be responsible for crafting compelling stories, engaging customers, and inspiring others to do the same.Key Responsibilities:Develop and execute strategies to drive business growth through storytellingLead a team...
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Product Manager
5 hours ago
New York, New York, United States Rockstar Games Full timeWe are seeking a seasoned Product Manager to lead our Customer Experience team. In this role, you will be responsible for driving product strategy and development, collaborating with cross-functional teams to deliver high-quality solutions, and ensuring seamless customer experiences across our platforms.As a key member of our product management team, you...
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Customer Experience Manager
5 days ago
New York, New York, United States Casper Retail Full timeCasper Retail is committed to building a diverse and inclusive workforce that represents all those who dream big equally. We are seeking a talented Store Manager to join our team and help us achieve our mission.About the RoleThe successful candidate will have a strong background in retail management, with a focus on customer service, sales acumen, and team...
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Senior Account Manager
2 weeks ago
New York, New York, United States Disability Solutions Full timeAbout UsAt Disability Solutions, we're passionate about developing cutting-edge conversational AI technology that makes a real difference in people's lives. Our focus is on industries that impact quality of life and society's overall wellbeing, such as housing and healthcare. We're committed to creating solutions that solve problems and make a positive...
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Customer Engagement Solutions Manager
4 weeks ago
New York, New York, United States ServiceNow Full timeTransformative Role in Customer ExperienceWe are seeking an experienced Solution Sales Account Executive to spearhead the success of our Customer & Industry Workflows products. This role entails overseeing market growth, developing sales strategies, and establishing relationships with key decision-makers.The ideal candidate will possess a deep understanding...
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Customer Experience Strategist
5 days ago
New York, New York, United States BGB Group Full timeAs a Customer Experience Strategist at BGB Group, you will play a critical role in developing and implementing strategic plans to drive customer engagement and retention. With a focus on delivering exceptional customer experiences, you will work closely with cross-functional teams to design and implement innovative solutions that meet the needs of our...
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Customer Experience Manager
2 weeks ago
New York, New York, United States City Winery Full timeAbout the RoleCity Winery is seeking a highly skilled Customer Experience Manager to join our team. This exciting opportunity allows you to combine your passion for customer service with your knowledge of hospitality and event management. You will be responsible for handling incoming calls and emails from patrons, addressing customer inquiries, and...
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Customer Experience Manager
3 weeks ago
New York, New York, United States Viola Full timeAbout ViolaWe are a global company, dedicated to empowering businesses and individuals worldwide.Job Description:In this role as Customer Experience Manager, you will oversee a team of customer service associates, ensuring they meet performance targets while delivering exceptional service.Key Responsibilities:Team Performance Monitoring: Monitor the team's...
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Head of Customer Experience
3 weeks ago
New York, New York, United States Middesk Full timeAbout MiddeskMiddesk is a leading disruptor in the business identity market, aiming to make it easier for businesses to work together. Since 2018, we have been innovating in the field of business identity and verification, which is still largely a manual process in the context of onboarding businesses to receive access to financial products and services. Our...
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Customer Experience Manager
22 hours ago
New York, New York, United States CLEAR - Field Full timeYour Opportunity Awaits:We are seeking an experienced General Manager to lead and drive the daily operations of our airport locations. This role offers a unique opportunity to join our dynamic team as we continue to expand and innovate in the airport industry.About the Role:The successful candidate will oversee all hourly and salaried team members, ensuring...
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Brand Experience Director
6 hours ago
New York, New York, United States NVE Experience Agency Full timeJob DescriptionNVE Experience Agency is a brand experience and production agency that builds ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creatives, strategists, and producers develop insight-driven ideas to convert consumer attention into commitment, action, and brand loyalty.We are...
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Customer Experience Manager
3 weeks ago
New York, New York, United States Capital One Careers Full timeWelcome to Capital One, where we are redefining banking to fit our customers' everyday lives. We believe that banking should be easy, convenient, and personalized.As a Café Coach at Capital One, you will have the unique opportunity to lead a team of Ambassadors and create legendary experiences for our customers. You will be the face of Capital One in the...
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Customer Experience Manager
5 days ago
New York, New York, United States Medbill AI Full timeAt Medbill AI, we're on a mission to simplify the complexities of medical billing and provide consumers with a more transparent and stress-free experience. As our Customer Experience Manager, you'll be instrumental in driving this vision forward by overseeing the workflows, quality, and outcome of our healthcare advocate team.About the OpportunityThis role...
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Customer Experience Manager
2 weeks ago
New York, New York, United States Zoomo Full timeThe RoleWe're seeking an experienced Retail Associate to join our team in NYC. This critical role involves ensuring exceptional customer experience and smooth daily operations. As the face of the Zoomo brand, you'll interact directly with customers, manage reservations and inquiries, and lead FOH operations to deliver a seamless experience.
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Customer Experience Manager
3 days ago
New York, New York, United States Rothy's Full timeRetail Leadership OpportunityRothy's is expanding its retail presence, and we are looking for a seasoned retail professional to lead our stores. As a Store Manager, you will be responsible for creating an engaging customer experience, managing inventory and stock levels, and ensuring that store staff are knowledgeable about our products and services.
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Customer Experience Manager
2 weeks ago
New York, New York, United States VillageCare Full timeWe are looking for a skilled Customer Experience Manager to join our team at VillageCare. As a customer experience manager, you will be responsible for ensuring that all incoming calls are handled appropriately and in a timely manner.The ideal candidate will have 3+ years of experience in healthcare HMO, Medicaid, and Medicare, with excellent interpersonal,...