Community Operations Coordinator
2 weeks ago
About the Community: Monterey Ranch is a vibrant 1072-unit apartment complex located in south Austin, TX. This community features exceptional amenities, including five swimming pools, a cutting-edge fitness center, two tennis courts, a soccer field, and a community center equipped with a movie theater.
About the Position: Northland is looking for a dedicated Assistant Community Manager to assist the Community Manager in overseeing daily operations within the community. The Assistant Manager is responsible for ensuring adherence to all company policies and procedures, supervising leasing and maintenance staff in the absence of the manager, and managing rent collection and delinquency issues. Working closely with the Community Manager, the Assistant Manager will also play a key role in maintaining profitability, controlling costs, and managing the operating budget.
At Northland, our management team is committed to upholding the highest standards of professionalism and customer service when interacting with residents, vendors, and guests. To fulfill our commitment to providing an exceptional living experience, the Assistant Community Manager will be expected to proactively address any concerns that arise, ensuring that our residents receive the best possible service.
Qualifications & Requirements: The ideal candidate will possess the following skills and abilities, demonstrating their capability to perform the essential functions of the role, with or without reasonable accommodation:
- A minimum of two years of experience in a sales or customer-facing role is essential, with a preference for experience in hospitality or property management.
- Strong multitasking abilities and effective time management skills, with a focus on meeting deadlines.
- Excellent communication skills and the ability to collaborate effectively with staff, residents, and vendors.
- Previous experience in a leadership role is preferred.
Benefits Overview:
- Competitive Bonus Structure
- 401(k) with Company Match
- Medical, Dental, & Vision Insurance
- Generous Paid Time Off (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
Northland is an Equal Opportunity Employer and maintains a Drug-Free Workplace.
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