Client Relations Coordinator

2 weeks ago


Doral, Florida, United States Ipro Networks Pte. Ltd. Full time

Job Title:
Client Relations/Issue Resolution

Position Type:
Full-time

Location:
Remote

Salary Range / Rate (Currency): $20-23/hour, P3 level

Position Summary:
As a vital member of our team, you will oversee and enhance daily operations to promote efficiency and productivity.

Your core responsibilities will include managing staff, executing strategic initiatives, and fostering a positive workplace culture.


Key Responsibilities:
1. Address incoming communications, including calls and emails, and resolve customer inquiries effectively.
2. Coordinate requests for service pick-ups or deliveries promptly and initiate follow-up calls as necessary.
3. Identify and troubleshoot potential service issues proactively to prevent disruptions.
4. Maintain accurate documentation related to service requests, including scheduled and completed tasks.
5. Uphold a positive, empathetic, and professional demeanor towards customers and colleagues consistently.
6. Respond swiftly to customer inquiries through various communication channels, ensuring high-quality support.
7. Collaborate closely with logistics partners to manage shipments and ensure timely delivery.
8. Process customer orders, returns, and other requests efficiently.
9. Keep detailed records of customer interactions, transactions, and resolutions.

Qualifications:
1. Minimum of 1 year in customer service or a related analytical role.
2. Bachelor's degree or higher in Business, Operations, Statistics, or a related discipline.
3. Proficient in Excel and PowerPoint.
4. Strong analytical skills with the ability to identify trends and areas for improvement.
5. Excellent communication and project management abilities.

About Us:
Ipro Networks Pte. Ltd. is a leader in talent acquisition and HR solutions, committed to providing exceptional service to clients and fostering employee development.

With a global presence, we are dedicated to connecting individuals with fulfilling career opportunities.

As an Equal Opportunity Employer, we embrace diversity and do not discriminate based on any legally protected status. Our Inclusivity Commitment ensures that we accommodate the needs of all applicants throughout the hiring process.


Compensation:

The compensation for this role will be determined based on various factors, including education, experience, location, and job responsibilities. We also offer a comprehensive benefits package, subject to eligibility.



  • Doral, Florida, United States Interior Talent Full time

    Supply Chain and Client Relations Coordinator | Miami, FL Type: Full-Time Travel Required: Yes (to various locations periodically) Languages Required: Fluent in Italian and English We are excited to present an opportunity with a forward-thinking, adaptable, and inclusive organization as a Supply Chain and Client Relations Coordinator for their upscale...


  • Doral, Florida, United States VCA Animal Hospitals Full time

    VCA Animal Hospitals is in search of a skilled and dedicated Veterinary Client Relations Specialist with additional Veterinary Assistant capabilities to become a vital part of our team on a full-time basis.We offer flexible scheduling options, including both daytime and nighttime shifts.We seek a friendly yet highly professional individual who excels in...


  • Doral, Florida, United States VCA Animal Hospitals Full time

    VCA Animal Hospitals is in search of a skilled and dedicated Veterinary Client Relations Specialist with additional Veterinary Assistant capabilities to become a vital part of our team on a full-time basis.We offer flexible scheduling options, including both daytime and nighttime shifts.We seek a friendly yet highly professional individual who excels in...


  • Doral, Florida, United States All Building Cleaning Corp Full time

    We are looking for a friendly and approachable Customer Success Associate to join our team at All Building Cleaning Corp. This role offers a fulfilling opportunity to engage with diverse clients, solve challenging issues, and enhance the overall customer experience.We encourage candidates who are eager for career advancement, thrive in a supportive work...


  • Doral, Florida, United States Bupa Full time

    Before submitting your application, please review our privacy notice to understand how Bupa will utilize, store, and share your information.Position: Regional Customer Service AdvisorEmployment Type: Full Time, Permanent RoleWorking Hours: 38.75 hours per week, Monday to Friday 8am to 6pm; Saturday, Sunday and Public Holiday 8am to 5pmRole Summary: The...


  • Doral, Florida, United States Swatch Group Full time

    Job OverviewSwatch Group (U.S.) Inc. is seeking a dynamic and motivated individual who is passionate about delivering exceptional customer support for our esteemed watch brands including Omega, Tissot, Longines, Hamilton, and Swatch.This role is distinct from a conventional high-volume call center position. It encompasses a variety of responsibilities...


  • Doral, Florida, United States Vensure Employer Solutions Full time

    Position OverviewWe are seeking a dedicated professional to manage an established portfolio of clients within the insurance sector.Key ResponsibilitiesProvide exceptional service to clients by addressing their inquiries and concerns.Maintain accurate records and documentation for all client interactions.Collaborate with team members to enhance service...


  • Doral, Florida, United States VALENCIA & TORRES LAW PLLC Full time

    Job OverviewValencia & Torres Law, a dynamic personal injury law practice, is in search of a dedicated Client Intake Coordinator to enhance our team. This role serves as the primary contact for prospective clients, ensuring exceptional service and a professional phone demeanor. The ideal candidate will be meticulous, professional, and genuinely committed to...


  • Doral, Florida, United States Dennis Uniform Full time

    Position Overview:This role is essential in overseeing the team and operational activities within the retail sector, as well as managing partnerships with educational institutions. The primary focus is to guarantee that all clients receive exceptional service.Key Responsibilities:Formulate strategies to enhance customer satisfaction, boost retail sales, and...


  • Doral, Florida, United States Oldcastle BuildingEnvelope Full time

    Company OverviewOldcastle BuildingEnvelope is a premier provider of innovative, glazing-focused, interior, and exterior solutions. We specialize in designing, engineering, testing, and manufacturing a wide range of products including engineered curtain walls, storefronts, entrances, architectural glass, shower enclosures, glazing hardware, windows, railings,...


  • Doral, Florida, United States Gemaire Distributors, LLC Full time

    Lead Customer Service Representative Are you looking for a rewarding opportunity within a vibrant team representing a leading HVAC equipment distributor? We are in search of a committed Lead Customer Service Representative to enhance our Sales team and Sales Center operations. This role primarily serves as a liaison between our organization and our clients,...


  • Doral, Florida, United States Visa Full time

    Overview:Visa Money Movement Solutions (MMS) Global Accounts Group is dedicated to managing the highest revenue-generating global accounts across our diverse range of products and services. Our objective is to deliver outstanding support to this select group of clients while introducing innovative market-leading solutions that enhance value and satisfaction...


  • Doral, Florida, United States Innovetive Petcare Full time

    Job Summary:We are seeking a highly skilled and compassionate Pet Care Receptionist to join our team at Innovetive Petcare. As a key member of our front office staff, you will be responsible for delivering exceptional customer service, handling administrative tasks, and supporting our veterinary team.Key Responsibilities:Customer Service: Provide friendly...


  • Doral, Florida, United States Gemaire Distributors, LLC Full time

    Lead Client Support Specialist Are you interested in a rewarding position within a vibrant team representing a leading HVAC equipment distributor? We are in search of a committed Lead Client Support Specialist to assist our Sales department and Sales Center. This role primarily focuses on serving as a liaison between our organization and clients, addressing...


  • Doral, Florida, United States Belleville News-Democrat Full time

    Job Summary:Leads the planning and execution of institutional and public events, providing support and counsel to clients and patrons. This role will primarily serve at the Wolfe University Center and secondarily support the Graham Center. Directly supervises student assistants in the Guest Services unit of the Wolfe University Center.Key...


  • Doral, Florida, United States Keller Augusta Full time

    Position Overview:Keller Augusta is seeking a seasoned professional to fill the role of Senior Vice President of Investor Relations. This pivotal position is integral to our capital markets division and will report directly to the Managing Director. The successful candidate will play a key role in fostering relationships with our institutional and private...


  • Doral, Florida, United States South Shore Marketing Full time

    South Shore Marketing is excited to announce an opening for a Sales and Customer Relations Specialist. This role is designed to cultivate sales acumen and leadership capabilities within a dynamic business environment. The primary goal of this position is to identify and develop new business prospects by utilizing established strategies to engage potential...


  • Doral, Florida, United States Dxkulture Full time

    About the RoleWe are seeking an experienced Digital Account Coordinator to join our team at Dxkulture. As a Digital Account Coordinator, you will be responsible for assisting in the day-to-day and overall needs of our clients, ensuring that all client expectations are met with quality work, done on-time and to spec.Key ResponsibilitiesAssist in the overall...


  • Doral, Florida, United States HDS Companies Full time

    Position Overview:The Business Operations Coordinator is a pivotal mid-level role within our organization. This position entails assisting in the comprehensive coordination and management of the company's business initiatives, ensuring all related efforts are effectively aligned.The Business Operations Coordinator will report directly to the VP of Business...


  • Doral, Florida, United States United Homecare Services Full time

    Job DescriptionWe are seeking a highly skilled and organized Staffing Coordinator to join our team at United Homecare Services.Purpose of Position:The Staffing Coordinator is responsible for coordinating and assigning appropriate staff to provide services to the clients of the agency.About United Homecare Services:United Homecare Services is a non-profit...