Client Intake Coordinator for Personal Injury Law Firm

2 weeks ago


Doral, Florida, United States VALENCIA & TORRES LAW PLLC Full time
Job Overview

Valencia & Torres Law, a dynamic personal injury law practice, is in search of a dedicated Client Intake Coordinator to enhance our team. This role serves as the primary contact for prospective clients, ensuring exceptional service and a professional phone demeanor. The ideal candidate will be meticulous, professional, and genuinely committed to addressing client needs. This position offers the chance to collaborate with a hardworking team while developing your expertise in the legal field.

Qualifications
  • Bilingual in Spanish and English is essential
  • Experience in sales is advantageous
  • Strong multitasking and time-management abilities, with a focus on prioritizing tasks
  • Capability to thrive in a fast-paced setting
  • Excellent written and verbal communication skills
  • Resourceful and proactive in problem-solving
  • Proficient in communicating effectively with clients, colleagues, and vendors
  • Minimum of 1 year of experience in Personal Injury law is required
Key Responsibilities
  • Facilitate the onboarding process for new clients
  • Conduct initial phone consultations with potential clients
  • Gather client information and accurately input data into case management systems
  • Initiate insurance claims on behalf of clients
  • Coordinate appointments between clients and healthcare providers
  • Ensure all legal documents related to case intake are completed and signed
  • Assist clients with property damage inquiries
  • Provide clients with updates regarding their case status as necessary
  • Address and resolve client issues in a courteous and professional manner
Benefits
  • Standard workweek: Monday to Friday
  • 8-hour shifts
  • Performance-based bonus opportunities
  • Hourly wage range: $15.00-$20.00 based on experience
  • 401(k) plan with matching contributions
  • Paid time off

Language Requirements: Proficiency in English and Spanish is mandatory.

Company Overview

Valencia & Torres Law is a specialized law firm located in Doral, Florida, focusing on Personal Injury, Family Law, and Civil Litigation.



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