Head of Customer Relations

2 weeks ago


Doral, Florida, United States Gemaire Distributors, LLC Full time
Lead Client Support Specialist

Are you interested in a rewarding position within a vibrant team representing a leading HVAC equipment distributor? We are in search of a committed Lead Client Support Specialist to assist our Sales department and Sales Center. This role primarily focuses on serving as a liaison between our organization and clients, addressing inquiries related to product availability, order processing, and problem resolution.

Essential Qualifications:
  • Prior experience in customer service management or a leadership capacity.
  • High school diploma or equivalent with a minimum of 2 years of experience in Counter Sales, Call Center, or Customer Service; or an Associate's Degree with at least 1 year of relevant experience.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); familiarity with Sales Force is advantageous.
  • Strong analytical skills and the ability to handle multiple tasks simultaneously.
  • Bilingual proficiency in Spanish is preferred.


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