Service BDC Representative

4 weeks ago


Fox Lake, Wisconsin, United States Ray Autogroup Full time
Job Overview

Ray Auto Group in Fox Lake, IL is seeking a highly motivated and detail-oriented Service BDC Representative to join our team. As a key member of our Service Department, you will be responsible for handling customer inquiries, addressing concerns, and building strong relationships with our customers.

Key Responsibilities
  • Respond to customer inquiries via phone, email, chat, or text
  • Address customer concerns and issues in a timely and professional manner
  • Make and schedule appointments accurately and completely
  • Maintain a general understanding of the repair process and explain it to customers
  • Automotive experience is a plus
What We Offer
  • Comprehensive benefits package, including PPO, dental, and vision
  • Paid vacation and 401(k) retirement plan
  • Promote from within and paid training and development opportunities


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