Customer Service Representative

5 days ago


Lake Hallie, Wisconsin, United States Citizens Community Federal Full time

Job Summary

We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and assisting customers with their banking needs.

Key Responsibilities

  • Assist customers with various financial transactions, including deposits, withdrawals, and transfers
  • Provide excellent customer service and actively listen to and address customer questions or concerns
  • Understand customer requirements and introduce them to new products and services
  • Collaborate with team members to achieve branch goals

Requirements

  • At least one (1) year of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively

What We Offer

  • Competitive pay starting at $16.15 hourly
  • Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance
  • 401K Retirement Plan and Company Match
  • Paid Time Off, Bereavement Leave, and Paid Holidays
  • Parental Leave
  • Company-Wide Wellness Program
  • Employee Achievement Program
  • Colleague Referral Program
  • Professional Development Reimbursement Program
  • Career Planning

About Us

Citizens Community Federal is committed to fostering and cultivating an inclusive and diverse culture. We are proud to be an Equal Opportunity Employer, including disability and veterans.



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