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Customer Service Representative

1 month ago

Lake Geneva, Wisconsin, United States Master Services, Inc. - Plumbing, Heating, & Cooling Full time
Customer Service Representative

At Master Services, Inc. - Plumbing, Heating, & Cooling, we're passionate about delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in fostering strong relationships with our clients and resolving any concerns they may have.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Document customer interactions and feedback
  • Collaborate with the service team to ensure seamless communication and coordination
  • Participate in sales meetings and contribute to the growth of our business
  • Meet performance targets and maintain a high level of customer satisfaction
Requirements:
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution skills
  • Ability to multitask and manage multiple priorities
  • Team-oriented mindset with a positive attitude
  • Attention to detail and organizational skills
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off
  • Fun and supportive work environment
  • Company truck and gas card for techs

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional service and building strong relationships with clients, we encourage you to apply.