Cannabis Dispensary Customer Service Representative
3 weeks ago
About The 1937 Group Ltd
We are a values-based organization with a deep respect for people, representing and embracing the cannabis culture that has flourished for decades.
Our team has extensive experience, a long-standing passion for the plant, and gratitude for the opportunity to cultivate quality cannabis products and distribute them through licensed retail outlets.
This is personal for us.
Position Overview
We are seeking a highly organized and customer-focused individual to join our team as a Cannabis Dispensary Receptionist.
As the first point of contact for our customers, you will play a crucial role in creating a positive and welcoming environment.
The ideal candidate should have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in the cannabis industry.
Responsibilities
Here are the key responsibilities of the role:
- Greet and assist customers in a friendly and professional manner.
- Manage customer inquiries and direct them to the appropriate staff members.
- Direct inside traffic flow.
- Enroll guests into the system for checkout.
- Maintain a clean and organized reception area.
- Maintain brand and safety in entrance ways and parking lot.
- Take inside and outside trash to the dumpster daily.
- Collaborate with other team members to ensure smooth and efficient operations.
- Stay informed about current cannabis regulations and product knowledge.
Qualifications
To be successful in this role, you will need:
- To be 21+ years of age or older.
- Previous experience in a customer service or receptionist role.
- Knowledge of cannabis products and regulations is a plus.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Proficient in basic computer skills and familiarity with point-of-sale systems.
This is an exciting opportunity for individuals who are passionate about the cannabis industry and want to contribute to a positive and customer-centric environment.
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