Cannabis Dispensary Customer Service Representative

3 weeks ago


Fox Lake, Wisconsin, United States The 1937 Group Ltd Full time

About The 1937 Group Ltd

We are a values-based organization with a deep respect for people, representing and embracing the cannabis culture that has flourished for decades.

Our team has extensive experience, a long-standing passion for the plant, and gratitude for the opportunity to cultivate quality cannabis products and distribute them through licensed retail outlets.

This is personal for us.

Position Overview

We are seeking a highly organized and customer-focused individual to join our team as a Cannabis Dispensary Receptionist.

As the first point of contact for our customers, you will play a crucial role in creating a positive and welcoming environment.

The ideal candidate should have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in the cannabis industry.

Responsibilities

Here are the key responsibilities of the role:

  • Greet and assist customers in a friendly and professional manner.
  • Manage customer inquiries and direct them to the appropriate staff members.
  • Direct inside traffic flow.
  • Enroll guests into the system for checkout.
  • Maintain a clean and organized reception area.
  • Maintain brand and safety in entrance ways and parking lot.
  • Take inside and outside trash to the dumpster daily.
  • Collaborate with other team members to ensure smooth and efficient operations.
  • Stay informed about current cannabis regulations and product knowledge.

Qualifications

To be successful in this role, you will need:

  • To be 21+ years of age or older.
  • Previous experience in a customer service or receptionist role.
  • Knowledge of cannabis products and regulations is a plus.
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.
  • Proficient in basic computer skills and familiarity with point-of-sale systems.

This is an exciting opportunity for individuals who are passionate about the cannabis industry and want to contribute to a positive and customer-centric environment.



  • Fox Lake, Wisconsin, United States Smokehouse Full time

    Job SummaryThe Cannabis Customer Service Representative provides exceptional customer service, educational consulting, and in some cases customer record management. In addition, they will provide support and training to dispensary staff at the direction of the Assistant General Manager.Key Responsibilities: Greet customers with a smile and positive attitude....


  • Fox Lake, Wisconsin, United States Smokehouse Full time

    Job OverviewSmokehouse is seeking a highly motivated and customer-focused Agent in Charge to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, educational consulting, and supporting the dispensary staff in a fast-paced retail environment.Key ResponsibilitiesDeliver exceptional customer...


  • Fox Lake, Wisconsin, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. Key Responsibilities:Greet...


  • Fox Lake, Wisconsin, United States Kwik Trip Full time

    At Kwik Trip, we're seeking enthusiastic and customer-focused individuals to join our Food/Guest Service team. As a key member of our team, you'll provide exceptional service to our guests, ensuring a clean and welcoming store environment. Key Responsibilities: Maintain a clean and organized store, adhering to our high standards of cleanliness and safety. ...


  • Fox Lake, Wisconsin, United States Ray Autogroup Full time

    Job OverviewRay Auto Group in Fox Lake, IL is seeking a highly motivated and detail-oriented Service BDC Representative to join our team. As a key member of our Service Department, you will be responsible for handling customer inquiries, addressing concerns, and building strong relationships with our customers.Key ResponsibilitiesRespond to customer...


  • Fox Lake, Wisconsin, United States Ray Autogroup Full time

    The Ray Auto Group in Fox Lake, IL, is seeking a skilled Automotive Service Department Representative to join their team. As a key member of the Service BDC team, you will be responsible for handling service department calls, emails, and leads, while maintaining a quality relationship with current customers and building new ones in a fast-paced...


  • Fox Lake, Wisconsin, United States Ray Autogroup Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our Service Department team at Ray Autogroup. As a key member of our team, you will be responsible for handling service department calls, emails, and leads, maintaining a quality relationship with our current customer base, and building new ones in a fast-paced...


  • Turtle Lake, Wisconsin, United States Sanmina Corporation Full time

    Job Responsibilities: As a key member of the Sanmina Corporation team, you will interact with customers, sales and/or service representatives to handle various pre-sales or post-sales service functions. You will receive customer requests and prepare documents/trouble tickets. Your role will involve providing exceptional customer service and support, ensuring...


  • Rice Lake, Wisconsin, United States CCFBank Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service and assisting customers with their banking needs.You will work in a fast-paced environment and be required to multitask and prioritize...


  • Turtle Lake, Wisconsin, United States Sanmina Corporation Full time

    Job Summary:As a Customer Service Representative at Sanmina Corporation, you will be responsible for interacting with customers, sales, and service representatives to handle various pre-sales or post-sales service functions. Your primary goal will be to receive customer requests and prepare documents/trouble tickets to ensure timely resolution. This role...


  • Lake Geneva, Wisconsin, United States PNC Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, accurately processing customer transactions, and...


  • Lake Geneva, Wisconsin, United States Master Services, Inc. - Plumbing, Heating, & Cooling Full time

    Customer Service RepresentativeAt Master Services, Inc. - Plumbing, Heating, & Cooling, we're passionate about delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in fostering strong relationships with our clients and resolving any concerns they may have.Responsibilities:Respond to customer inquiries and...


  • Lake Geneva, Wisconsin, United States Master Services, Inc. - Plumbing, Heating, & Cooling Full time

    We're seeking a talented Customer Service Representative to join our team at Master Services, Inc. - Plumbing, Heating, & Cooling. As a key member of our call center, you'll be responsible for providing exceptional customer service, resolving issues, and fostering strong relationships with our clients.Responsibilities:Answer customer calls, respond to...


  • Rice Lake, Wisconsin, United States Domino's Pizza Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key Responsibilities:Operate all equipment...


  • Rice Lake, Wisconsin, United States Domino's Pizza LLC Full time

    Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include operating all equipment, stocking ingredients, preparing products, receiving and processing customer orders, and maintaining a clean and organized work...


  • Lake Geneva, Wisconsin, United States Master Services, Inc. - Plumbing, Heating, & Cooling Full time

    We're seeking a Customer Service Representative to join our team at Master Services, Inc. - Plumbing, Heating, & Cooling. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, resolving issues, and fostering strong relationships.Responsibilities:Respond to customer inquiries and resolve issues in...


  • Lake Hallie, Wisconsin, United States Citizens Community Federal Full time

    Job SummaryWe are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and assisting customers with their banking needs.Key ResponsibilitiesAssist customers with various financial transactions, including...


  • Lake Geneva, Wisconsin, United States Master Services Inc Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Master Services Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Rice Lake, Wisconsin, United States CCFBank Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at CCFBank. As a Teller and Customer Service Specialist, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining a positive and professional attitude in a fast-paced environment.Key...


  • Turtle Lake, Wisconsin, United States Sanmina-SCI Full time

    Sanmina Corporation is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. As a Technical Support Specialist, you will interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions....