Customer Service Representative

4 weeks ago


Rice Lake, Wisconsin, United States CCFBank Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at CCFBank. As a Teller and Customer Service Specialist, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining a positive and professional attitude in a fast-paced environment.

Key Responsibilities
  • Assist customers with various financial transactions, including deposits, withdrawals, and transfers.
  • Provide excellent customer service and actively listen to and address customer questions or concerns.
  • Understand customer requirements and introduce them to new products and services.
  • Collaborate with team members to achieve branch goals.
  • Maintain and assure compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations.
Requirements
  • At least one (1) year of customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
What We Offer
  • Part-time, 24 hours per week.
  • Monday - Friday work week; occasional Saturdays required.
  • Competitive pay starting at $16.15 (may vary based on experience).
  • Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.
Perks
  • 401K Retirement Plan and Company Match.
  • Paid Time Off, Bereavement Leave, and Paid Holidays.
  • Parental Leave.
  • Company-Wide Wellness Program.
  • Employee Achievement Program.
  • Colleague Referral Program.
  • Professional Development Reimbursement Program.
  • Career Planning.
  • Colleague Beyond Save & Spend Accounts Perks.


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