Customer Service Representative
3 weeks ago
We're seeking a Customer Service Representative to join our team at Master Services, Inc. - Plumbing, Heating, & Cooling. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, resolving issues, and fostering strong relationships.
Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Document customer interactions and maintain accurate records
- Participate in outreach efforts to follow up on referrals and schedule appointments
- Collaborate with our service team to ensure seamless communication and efficient operations
Requirements:
- Excellent communication and problem-solving skills
- Ability to multitask, manage a calendar, and maintain files
- Strong customer service and teamwork skills
- Attention to detail and organizational skills
What We Offer:
- A supportive and collaborative work environment
- Competitive pay and benefits package
- Opportunities for growth and professional development
- A fun and dynamic workplace culture
Work Schedule:
This is a full-time position working Monday - Friday, 8:00 am - 4:30 pm, with some flexibility depending on office needs.
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