Store Operations Supervisor

2 weeks ago


San Jose, California, United States Save Mart Full time
ABOUT US

The Save Mart Companies stands as a prominent player in the food retail sector across California and Nevada. Our portfolio includes several well-established brands such as Save Mart, Lucky, Lucky California, and Food Maxx.

In addition to our retail presence, we operate three distribution centers and our SMART Transportation trucking service, which ensures the timely delivery of dry groceries, frozen foods, ice, and novelties to all our stores.

Headquartered in Stanislaus County, a hub of agricultural excellence, we take pride in being a California-grown business.


The Modesto community is rich in traditions, educational prospects, and diverse lifestyles. With a temperate climate year-round, Modesto offers convenient access to major tourist attractions in California, including the San Francisco Bay Area and the Santa Cruz Beach to the west, and the famed Gold Country and the majestic Sierra Nevada Mountain range to the east.

We provide a competitive benefits package that includes comprehensive health benefits (Health, Dental, Vision, Life, 401K), opportunities for Lifelong Learning, and an Employee Association that offers discounted and free tuition options, contests, and support services.


Position Overview:

Head Clerk


The Head Clerk plays a crucial role in overseeing store operations, ensuring that all departments function smoothly while maintaining exceptional customer service standards.

This position also involves assisting with merchandising and the management of the Center Store departments.

Key Responsibilities:

  • Oversee promotional activities, seasonal changes, and ensure timely execution of display setups, schematics, signage, and store decorations.
  • Monitor sales performance, conduct inventory assessments, analyze advertised sales, and manage product ordering.
  • Efficiently stock merchandise to maintain an appealing product presentation and ensure customer satisfaction.
  • Supervise checkers, service clerks, and other staff to guarantee effective customer service and maintain a safe, secure work environment.
  • Ensure a clean and safe working environment for both employees and customers.
  • Process customer transactions accurately.
  • Perform additional tasks as assigned by senior management.

Compensation:
Competitive hiring pay range

Qualifications:

  • Extensive knowledge of products, pricing, store layout, safe work practices, and merchandising.
  • Ability to learn and apply company policies and procedures, fostering a collaborative team environment.
Education:
A four-year college degree or equivalent experience through formal education or specialized training.

Experience: A minimum of six months in a Key Carrier role or nine months as a Perimeter Department Manager, or equivalent experience in grocery retail management.

Other Requirements: Availability to work various retail hours.

Physical Requirements: Capable of performing tasks in a basic store and office environment, including sitting, standing, walking, kneeling, stooping, using stairs, reaching, pulling, and lifting objects.

Core Competencies:
  • Customer Focus
  • Leadership
  • Management Skills
  • Interpersonal Skills

Equal Opportunity Employer:
The Save Mart Companies is committed to diversity and welcomes applications from individuals who will contribute to our diverse workforce.

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