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Store Operations Manager

2 months ago


San Jose, California, United States Lacoste Full time

Company Overview

Lacoste is a global leader in the fashion and sport industry, with a presence in over 100 countries and a team of 8,500 employees worldwide. Our brand is built on a unique blend of style, quality, and responsibility.

Job Summary

We are seeking a highly skilled and experienced Store Manager to join our team in San Jose, CA. As a Store Manager at Lacoste, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer satisfaction, and driving sales growth.

Key Responsibilities

  • Customer Satisfaction and Service
    • Provide exceptional customer service and ensure customer satisfaction through effective communication and problem-solving skills.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Retail Loss Prevention
    • Implement and maintain effective retail loss prevention strategies to minimize losses and protect company assets.
  • Leadership and Team Management
    • Lead and manage a team of sales associates to achieve sales goals and provide exceptional customer service.
  • Business Acumen
    • Develop and implement business strategies to drive sales growth and improve store performance.

Requirements

  • Customer Service and Communication Skills
    • Excellent customer service and communication skills, with the ability to work effectively with customers, colleagues, and management.
  • Leadership and Management Experience
    • Proven leadership and management experience in a retail environment, with a strong track record of driving sales growth and improving store performance.
  • Business Acumen and Analytical Skills
    • Strong business acumen and analytical skills, with the ability to analyze sales data and develop effective business strategies.
  • Education and Certifications
    • High school diploma or equivalent required; Bachelor's degree preferred.

What We Offer

Lacoste offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.