IT Education Specialist and Content Creator
1 week ago
Position: IT Education Specialist and Content Creator
Work Environment: Hybrid (Remote and Onsite)
This role requires the candidate to engage in both virtual and in-person training sessions, primarily focusing on delivering IT education to adult learners. The candidate will be expected to conduct classes at various locations and utilize online platforms for remote training.
Key Responsibilities:
- Deliver comprehensive IT training sessions on proprietary and commercial software applications.
- Collaborate with stakeholders to assess training needs and develop relevant course content.
- Manage training schedules and participant enrollments through the Learning Management System.
- Gather feedback from training sessions to enhance future educational offerings.
- Create and maintain high-quality training materials, including presentations, guides, and video content.
- Work closely with technical teams to ensure the training content is accurate and up-to-date.
Essential Skills:
- Instructional Techniques: Ability to engage learners effectively and adapt teaching methods to suit diverse audiences.
- Content Development: Proficient in creating training materials using tools such as Microsoft Office Suite and other multimedia software.
- Communication: Strong verbal and written communication skills to interact with learners and team members.
- Team Collaboration: Work effectively within a team environment to achieve common goals.
- Customer Service: Provide responsive and knowledgeable support to learners, ensuring their training needs are met.
Work Conditions:
- Standard work hours with a fixed schedule.
- Flexibility to travel for onsite training as required.
- Adherence to all organizational policies and procedures.
Company Overview:
MasterApp Labs serves as a direct vendor for various state clients, focusing on delivering innovative IT solutions and training services.
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