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Instructional Content Creator

2 months ago

Atlanta, Georgia, United States DRS IT Solutions Inc Full time

IT Training Specialist - Hybrid Position

Local candidates preferred for a flexible work arrangement

DRS IT Solutions Inc is in search of a dedicated professional to deliver IT training sessions for adult learners. The role involves conducting both in-person and virtual classes, utilizing platforms such as Microsoft Teams. The selected candidate will be responsible for assessing training needs, developing course content, and managing the training schedule within the Learning Management System.

The primary focus will be on providing training for various IT applications, including both proprietary and commercial software. The candidate will collaborate with users to tailor training programs and ensure effective learning outcomes. Responsibilities include:

  • Designing and updating training materials, including presentations, guides, and manuals.
  • Utilizing tools such as Microsoft Word, PowerPoint, and Adobe Captivate to create engaging content.
  • Tracking and reporting on training effectiveness and participant progress.
  • Building relationships with various departments to enhance training participation and address technical requirements.

Key Competencies:

  • Training Delivery: Employs diverse instructional methods to engage learners and enhance knowledge retention.
  • Content Development: Produces high-quality training materials efficiently.
  • Communication Skills: Effectively interacts with learners and stakeholders to ensure clarity and understanding.
  • Team Collaboration: Works closely with team members to achieve common objectives and support each other in delivering training.
  • Customer Service Orientation: Provides responsive and knowledgeable support to learners, ensuring their needs are met.

Responsibilities Include:

  • Maintaining an organized training schedule and ensuring all resources are prepared for sessions.
  • Conducting engaging training sessions both online and in-person.
  • Gathering feedback to continuously improve training programs.
  • Managing administrative tasks related to training, including enrollment and recordkeeping.
  • Participating in IT projects and providing user training during product rollouts.

We look forward to welcoming a proactive and skilled individual to our team.