IT Education Specialist and Content Creator

1 week ago


Atlanta, Georgia, United States nLeague Full time
Job Overview

Position: IT Education Specialist and Content Creator

Location: Remote

Duration: Long-term Contract

Client: nLeague

Position Summary:

nLeague is in search of a qualified individual to facilitate IT training sessions for staff members. The role involves conducting both in-person and virtual classes, utilizing platforms such as Microsoft Teams to deliver comprehensive training on proprietary and commercially available software applications.

The selected candidate will be responsible for assessing training requirements, designing course content, and maintaining an organized training schedule within the Learning Management System. This includes managing learner enrollments, evaluations, and certification processes. Feedback will be gathered through surveys to enhance the training experience and improve IT solutions.

Additionally, the candidate will create and update educational materials, including presentations, user manuals, and video tutorials. Proficiency in tools such as Microsoft Word, PowerPoint, TechSmith Camtasia, Adobe Captivate, and Articulate 360/Storyline is highly desirable.

Key Responsibilities:

  • Follow the directives and objectives set by the team leadership and IT management.
  • Maintain open communication with the team leader regarding work schedules and any technical challenges.
  • Acquire and sustain knowledge of IT applications to effectively instruct users.
  • Coordinate and communicate training schedules with participants and stakeholders.
  • Prepare training environments and materials ahead of sessions.
  • Conduct both virtual and in-person training sessions.
  • Build strong relationships across the organization to identify training gaps and promote class participation.
  • Manage logistics for training sessions, including room reservations and travel arrangements.
  • Deliver engaging and interactive learning experiences.
  • Maintain a professional atmosphere to achieve training objectives.
  • Track course attendance and completion, ensuring accurate records in the LMS.
  • Submit expense reports and adhere to travel policies.
  • Regularly review and enhance training materials.
  • Contribute to IT projects and provide training support during product rollouts.
  • Adapt to a dynamic and fast-paced IT environment.


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