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Retail Sales Specialist
2 months ago
Position: Retail Sales Specialist
Company Overview:
J.Jill is a leading omnichannel retailer recognized for its women's apparel, dedicated to providing exceptional customer experiences with stylish, wear-now products. Our brand embodies a thoughtful and inspired aesthetic that resonates with confident women who embrace life with joy and purpose. With over 280 stores nationwide and a strong e-commerce presence, J.Jill is headquartered outside Boston.
Role Overview:
The Retail Sales Specialist plays a vital role in delivering personalized service tailored to our customers' unique preferences. Our specialists foster authentic connections and loyalty with customers, assisting them in curating a complete wardrobe. This position requires a commitment to high-quality customer service, product knowledge, and effective sales techniques, while also ensuring that store standards and visual merchandising are upheld.
Key Responsibilities:
- Sales Performance: Meet individual and team sales targets by:
- Welcoming customers warmly and engaging them effectively.
- Building customer loyalty through genuine interactions.
- Participating in outreach initiatives to attract new customers.
- Providing tailored assistance to meet customer needs.
- Customer Service Excellence: Guide customers in selecting flattering outfits and:
- Assist in assembling versatile wardrobes with thoughtful suggestions.
- Stay informed about product features, including colors, fabrics, and styles.
- Keep abreast of current fashion trends and how they relate to our offerings.
- Visual Merchandising: Support store presentation by:
- Assisting with the execution of floor sets and ongoing merchandising.
- Maintaining high visual standards throughout the store.
- Replenishing merchandise to meet product level requirements.
- Operational Support: Contribute to overall store operations by:
- Participating in marketing, product processing, and store organization.
- Adhering to company policies to ensure a safe and secure environment.
Qualifications:
- Experience in a retail setting, preferably in women's specialty retail.
- Familiarity with point-of-sale systems and technical operations.
- Community connections are a plus.
- A passion for fashion and a deep engagement with the J.Jill brand.
- Strong communication and interpersonal skills.
- Proven ability in sales and customer service.
- Excellent styling and merchandising capabilities.
At J.Jill, we are committed to fostering a culture that values creativity and data-driven decision-making. We embrace diversity and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.