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Software Support Specialist

2 months ago

Jefferson City, Missouri, United States Computer Service Professionals Full time
Job Title: Software Support Specialist

Computer Service Professionals, Inc. is seeking a skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for the installation and support of software products and services for the banking industry nationwide.

Key Responsibilities:
  • Participate in the help desk, working directly with remote customers on software support issues.
  • Investigate, gather information, and resolve issues for customers.
  • Work with team members from other product groups and 3rd party vendors when necessary for implementations and issue resolution.
  • Configure, install, train, and document products and services delivered to customers.
  • Travel to bank sites for installations and training.
Requirements:
  • Associate degree or equivalent combination of experience or training.
  • Available to travel on an as needed basis to perform job duties.
  • Ability to express ideas clearly in both written and oral communications.

We offer a competitive compensation and benefits package, including paid vacation, paid holidays, paid sick/personal leave, and more. If you are a motivated and detail-oriented individual with a passion for software support, we encourage you to apply.